Send us a textFinding Your Place in the Hair Industry with Brooke WrobelTodd is joined by Brooke Wrobel, one of the hair pros at Hello Hair. Brooke shares her journey into the hair industry, from her decision to skip college and attend hair school at Empire in Hookset, New Hampshire, to her experiences behind the chair. They discuss various topics, including the challenges of transitioning from school to professional work, the importance of consultations, and Hello Hair's supportive culture. Brooke also shares her favorite types of clients, memorable client stories, and struggles with social media and personal growth. The episode wraps up with a fun, rapid-fire question segment, revealing Brooke’s preferences and quirks. Tune in for a candid and insightful conversation about the highs and lows of being a hairstylist.Find Brooke @yourhairbestiebrooke or book a consultation with her here! 00:00 Introduction and Guest Introduction00:35 Brooke's Journey into the Hair Industry01:58 Hair School Experience05:19 First Salon Job and Challenges13:14 Joining Hello Hair17:54 Client Interactions and Memorable Stories21:17 Importance of Consultations22:58 Styling Tips and Product Use23:41 Working at Hello: Collaboration and Support27:14 Salon Culture and Client Interaction32:22 Social Media Challenges and Strategies37:18 Rapid Fire Questions and Fun Facts42:10 Conclusion and Future PlansLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website
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43:19
Self-Awareness [EP:191]
Send us a textSelf-Awareness: The Key to Personal and Professional GrowthIn this solo episode, Todd explores the critical topic of self-awareness and its impact on both personal and professional life. Todd opens with a light-hearted take on family bonding over NBA basketball, underscoring the importance of real-life connections in an increasingly digital world.He discusses the influence of ego, social media pressures, and living in echo chambers on one’s ability to self-assess accurately. Todd also shares personal anecdotes from the hair industry and his experience as a gym owner to highlight the importance of self-awareness in achieving success and continuous improvement. He emphasizes the value of journaling, mentorship, and remaining curious to enhance self-awareness. 00:00 Introduction and Updates00:28 The Importance of Self-Awareness02:05 Opening Take: NBA Playoffs and Family Time05:45 Self-Awareness in the Hair Industry07:47 Understanding the Dunning-Kruger Effect13:05 Lessons from the Gym: Tracking Progress15:36 Podcast Journey and Social Media Strategy24:32 Common Mistakes in Business and Self-Awareness28:53 Practical Tips for Increasing Self-Awareness31:59 Conclusion and Call to ActionLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website
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32:39
Studying CEOs [EP:190]
Send us a textTransformative Leadership Insights: Lessons from Starbucks and Chili's CEOsIn this episode, hosts Jen and Todd kick off their discussion with engaging opening takes on the importance of self-care and effective leadership qualities.Jen discusses her career in the hair industry and the crucial role of self-care in achieving longevity in the profession. Todd shares a surprising statistic about American-made clothing and suggests that great leaders inspire those around them. The hosts delve into lessons from the CEOs of Starbucks and Chili's, highlighting how these leaders successfully pivot their companies by streamlining operations and focusing on fundamentals. Starbucks CEO Brian Niccol emphasizes creating a consistent customer experience, while Chili's CEO Kevin Hochman showcases innovative changes in kitchen operations that have massively increased efficiency and sales. They encourage listeners to look beyond their industry for inspiration and always be open to reevaluating and upgrading their business practices.00:00 Introduction and Greetings01:09 Opening Takes: Self-Care and Career Longevity03:09 Opening Takes: Made in America and Leadership06:14 Starbucks: Learning from a Giant07:44 Starbucks: Addressing Challenges and Innovations11:07 Starbucks: Focusing on Customer Experience17:37 Chili's: Streamlining for Success18:24 Chili's Kitchen Overhaul: Streamlining for Success19:47 French Fry Fix: Simplifying for Speed21:26 Team Insights: Listening to Your Staff23:24 Menu Slim Down: Less is More25:10 Marketing Moves: Competing with Fast Food26:51 Consistency is Key: Delivering What You Promise32:09 Fundamentals First: Mastering the Basics33:30 Final Thoughts: Continuous ImprovementLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website
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36:52
Bad Advice from Beauty Schools [EP:189]
Send us a textNavigating the Beauty Industry: Debunking Myths and Bad Advice from SchoolsIn this episode, Jen and Todd discuss the misinformation and bad advice being spread by cosmetology schools, particularly regarding business models in the beauty industry. They share personal anecdotes about leadership and client care, emphasizing the importance of understanding one's clients and providing exceptional service. Jen also highlights the importance of proper nutrition for optimal performance.The conversation then shifts to the pitfalls of booth rental versus commission salons, the unrealistic expectations set by schools, and the need for thorough research and mentorship. They emphasize the importance of shadowing various salon environments to make informed career decisions. Ultimately, the episode aims to offer thought-provoking insights and practical advice for beauty professionals to thrive and sustain successful careers in the industry.00:00 Introduction and Greetings00:15 Opening Takes: Leadership and Snacks02:00 Client Relationships and Business Practices02:17 The Chewy Story: Customer Care05:32 Challenges in the Hair Industry06:09 The Reality of Booth Rentals10:20 The Importance of Continued Education14:11 Shadowing and Forming Your Own Path16:34 The Importance of Team Collaboration17:33 Challenges in Booth Rental Salons18:39 Misleading Advertisements in the Salon Industry21:14 The Value of Shadowing and Internships23:28 Defining Success in the Hair Industry29:16 Avoiding Social Media Traps32:05 Conclusion and Final ThoughtsLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website
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Navigating Tariffs in the Salon Industry [EP:188]
Send us a textOvercoming Business Challenges: Strategies, Tariffs, and OptimismIn this episode of the Hello Hair Pro podcast, Jen and Todd discuss the fears and concerns surrounding tariffs and other business obstacles. They emphasize the importance of proactive business strategies over reactive panic. Key points include the significance of proper preparation for "perceived" slow times, the critical role of understanding costs, and methods to diversify suppliers and enhance customer experience. Both hosts also share personal insights on maintaining motivation through difficult times and stress the value of focusing on controllable aspects of business rather than succumbing to negative external influences.00:00 Introduction and Opening Remarks00:39 Debunking the Myth of Slow Business Periods02:20 Weather Woes and Staying Motivated04:19 Importance of Nutrition and Self-Care05:51 Addressing Tariffs and Business Adaptation08:37 Strategies for Business Resilience11:17 Managing Costs and Pricing Adjustments14:35 Smart Spending and Bulk Buying15:24 Streamlining Inventory16:08 Diversifying Distributors16:24 Raising Prices and Business Sustainability18:06 Understanding Business Costs19:29 Focusing on Non-Taxable Services21:57 Maintaining a Positive Mindset25:11 The Importance of Team and Mentorship26:34 Random Chat about AustraliaLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website
This is a place for education, inspiration, and entertainment. Our mission is to help as many hair pros, salon, and barbershop owners as possible by sharing our stories, experiences, and thoughts on business.
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