Within the Trenches

Ep 574 features Lindsey, a supervisor in the Employment Relations Unit at Cobb County 911 out of GA.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Lindsey's transition from EMS to fire rescue and then to police dispatch Differences in protocols and communication styles between fire, EMS, and police departments Intense relief and euphoria from successfully resolving challenging calls Memorable and unusual call scenarios, including 'Florida man' incidents and a call involving an emu If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 573 features Jazmine, a Systems Analyst at Cobb County 911 out of GA.  Episode topics – Jazmine’s journey from aspiring police officer to systems analyst The importance of training and multitasking in dispatch roles Handling emotional and high-stakes 911 calls Advancements in dispatch technology, including location accuracy and video capabilities If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 572 features Suzanne Carlsen-Skunca, 911 Professional, Owner of Finding Your Path Coaching out of Canada.  Episode topics – Suzanne's first robbery call and diverse experience in emergency dispatch Different shift patterns and their impacts on her well-being Personal challenges and the significance of mental health care A memorable industrial fire call leading to a PTSD diagnosis Career transitions, coaching work, and resilience in first responders If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 571 is an Open Mic session recorded in North Carolina. The stories come from all over the state. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Funny Open Mic stories If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].