Public Sector Podcast

In this week's episode, brought to you by EY, Public Sector Network's own Jennifer Arnold (Head of Public Sector Network's Industry Research and Advisory Services) is joined by Steve Lewis (EY Global Infrastructure Technology Leader and Head of Infrastructure Advisory, Hong Kong) who unpacks why decades of digital investment still haven't closed the productivity gap in infrastructure delivery—and why agentic AI could change the equation by surfacing better insight earlier, improving decision-making, and helping teams manage risk and complexity with more confidence.

Steve's core message is practical: don't "digitise everything" for the sake of it. Start by getting clear on your outcomes, ROI, and the specific pain points worth transforming—then measure success properly, involve the people doing the work, and communicate change in a way that resonates. The takeaway: focus on transforming the right things, not adding another layer to the digitisation bandwagon.

Download EY's new global research report, "The intelligence layer - how agentic AI can connect the infrastructure industry," at https://www.ey.com/en_gl/insights/infrastructure/how-agentic-ai-can-create-an-intelligence-layer-for-infrastructure
Steve Lewis, EY Global Infrastructure Technology Leader and Head of Infrastructure Advisory, Hong Kong
For more great insights head to www.PublicSectorNetwork.co

This week, Sandeep Taileng, Co Chair - National Committee For Information Access & Protection Requirements and Information Security Leader, State Trustees (Victoria) explores why quantum readiness is no longer a future problem, but a responsibility we need to act on today. Sandeep discusses the growing risk of "harvest now, decrypt later" attacks, and why organisations must start making technology decisions now that will protect sensitive data not just today, but decades into the future.

The conversation also looks at the idea of a fiduciary duty to protect data — moving beyond checkbox compliance toward long-term risk management. By building resilience, automation and crypto-agility into today's systems, organisations can adapt to post-quantum cryptography and ensure the information they safeguard today remains secure tomorrow.
 
Sandeep Taileng, Co Chair - National Committee For Information Access & Protection Requirements and Information Security Leader, State Trustees (Victoria)
 
For more great insights head to www.PublicSectorNetwork.co

Mobility is becoming a digital service challenge, not just a transport one. As expectations rise, agencies need connected, secure, user-friendly experiences that make it easier for people and industry to interact with government.

In this week's episode, Erika-Kirsten Easton, Chief Data Officer and Director General, Enterprise Service, Data and Architecture, Transport Canada shares how they are modernising service delivery, using data and AI to improve decisions, and connecting systems across teams and jurisdictions. The session offers practical ideas for safer, more accessible services that keep pace with changing needs.
Erika-Kirsten Easton, Chief Data Officer and Director General, Enterprise Service, Data and Architecture, Transport Canada
 
For more great insights head to www.PublicSectorNetwork.co

How do you move fast in the public sector without compromising security or compliance? In this episode, Ian Pham, Chief Information Security Officer, Victorian Managed Insurance Authority explores how organisations can embed cyber risk thinking into digital services and emerging tech from day one — enabling innovation that's both bold and secure. Ian also discuss why the real transformation happens when delivery, risk, and security teams start speaking the same language, working together to remove friction and make safer innovation possible.
Ian Pham, Chief Information Security Officer, Victorian Managed Insurance Authority
For more great insights head to www.PublicSectorNetwork.co

This week, Sam Jones, Executive Director Corporate Services, Office of Public Prosecutions Victoria explores the rise of the "cybernetic colleague": using AI to expand organisational capacity and take repetitive work off people's plates, so teams can focus on more strategic, human, and high-value tasks. It looks at what this shift means in practice, and how leaders can set teams up to adopt AI confidently rather than resist it.

The conversation also focuses on what responsible implementation requires, especially in legal and justice settings: clear AI governance, guardrails, and ethical boundaries. It unpacks how to capture efficiency gains while still applying the right level of human judgement, accountability, and oversight where decisions carry real-world consequences.
Sam Jones, Executive Director Corporate Services, Office of Public Prosecutions Victoria
For more great insights head to www.PublicSectorNetwork.co