In this episode, we break down a McKinsey report on how global organizations are adopting AI—and what it means for mortgage brokers right now. From marketing and sales to compliance and service operations, we explore where AI is already transforming financial services and how you can leverage it to futureproof your business.
You’ll also hear about Rob Macalister’s take on “vibe coding” and why AI may soon make developing your own tools as common as using email. If you’ve ever wondered whether AI will replace jobs or actually create more opportunities, this episode gives you a clear look at both the risks and the upside.
Timestamps
00:00 – Why mortgage brokers need to develop new skills
00:40 – Introduction and overview of the McKinsey AI report
01:26 – Who McKinsey is and why their data matters
02:36 – Breaking down the first chart: AI use in financial services
05:11 – What brokers actually do (sales, service, legal, marketing, IT)
07:06 – How to start using AI in day-to-day broker activities
08:38 – Report data: hiring challenges in AI-related roles
11:17 – Why this matters for mortgage brokers (Rob Macalister’s article)
13:52 – How AI unlocks opportunities for brokers to build tech
15:35 – The job loss question: what the survey really shows
18:28 – Which roles and functions will actually grow with AI
20:27 – Where brokers should focus to futureproof their careers
21:17 – Final thoughts and call to action
Listen if you’re a mortgage broker who wants to:
Understand how AI is reshaping the industry
Learn which skills will be critical in the next 3 years
See how to apply big-picture trends directly to your business
👉 Don’t forget to like, comment, and subscribe for more insights on mortgage technology and the future of the industry.
#MortgageBroker #AI #MortgageTech #RealEstate #FutureOfWork
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21:32
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21:32
E91: AI Clones for Mortgage Brokers? How This Tech Could Change the Industry
AI Clones for Mortgage Brokers? How This Tech Could Change the Industry
In this episode of Mortgage Tech Talks, we dive into a futuristic—but very real—idea: AI clones. Imagine a digital version of you that clients can interact with online, ask questions, and even hear your voice respond back.
We’ll cover what AI clones are, how they work, and how mortgage brokers and financial advisors can use them today for lead generation, nurturing, and building client trust. This isn’t sci-fi. People in the Canadian financial space are already using this technology.
⏱ Timestamps
00:00 – Intro: What’s an AI clone?
00:23 – Why mortgage brokers should care
01:04 – How the idea came about
01:22 – What an AI clone actually is
01:58 – Example: Delphi AI and how it works
03:11 – Real-world example with Balaji (ex-CTO of Coinbase)
04:12 – How suggested questions work for clients
05:11 – Exploring blockchain Q&A with an AI clone
06:20 – Voice cloning: live phone calls with AI
07:22 – Using an AI clone for lead generation
08:29 – Training your AI clone with content
08:48 – Business applications for mortgage brokers
09:57 – AI clones as nurturing tools
11:04 – Privacy, compliance, and risk considerations
12:27 – Who’s already using this in Canada
13:45 – Addressing the “Will AI replace me?” question
15:24 – Where human expertise always wins
16:13 – The legacy and future of AI clones
16:38 – Final thoughts and wrap-up
👉 If you’re a mortgage broker, financial advisor, or just curious about how AI is reshaping client relationships, this episode is packed with insights you can’t ignore.
🎧 Listen to Mortgage Tech Talks on YouTube or wherever you get your podcasts.
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16:50
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16:50
E90: My Hot Take on AI Privacy
In this episode of Mortgage Tech Talks, I dive into one of the most common questions I hear at conferences and panels: “Should mortgage brokers be worried about client privacy when using AI tools like ChatGPT?”
Instead of giving the usual surface-level answer, I take a contrarian approach and unpack why many of the fears around AI privacy are more about perception than legal reality. From comparing ChatGPT to Gmail, to breaking down Canadian compliance laws, this 15-minute rant is all about challenging the myths that keep brokers from adopting powerful technology.
Whether you agree or disagree, this episode will push your thinking and hopefully unlock new opportunities for how you use tech in your business.
Timestamps
00:00 – Privacy concerns as a crutch for avoiding tech adoption
00:37 – Why this rant started: the Canadian Mortgage Summit panel
02:13 – The big audience question: “Should I be concerned about privacy?”
03:37 – Compliance realities in a regulated industry
05:06 – What I would have answered differently
06:00 – Comparing ChatGPT risk vs Gmail risk
08:03 – Separating legal compliance vs industry comfort
10:08 – Why practical risk feels higher with AI tools
11:27 – Do Canadian laws really require data to stay in Canada?
13:00 – The myth of “data must stay in Canada” explained
14:18 – AI as just another tool: it’s how you use it
15:29 – My closing thoughts: stop using privacy concerns as an excuse
👉 If you found this useful, subscribe to Mortgage Tech Talks for more unfiltered conversations on mortgage technology, compliance, and growth.
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19:09
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19:09
E89: 3 New Mortgage Tech Startups
In this episode of Mortgage Tech Talks, we dive into three brand-new mortgage technology startups that recently hit the Canadian market. Each of these companies is tackling a different problem in the broker and consumer journey—from digital mortgage investing, to qualifying first-time homebuyers, to automating document management.
If you’re a broker curious about how tech could change your business—or an entrepreneur looking to build something new in this space—you’ll want to tune in.
⏱️ Timestamps
00:00 – The ROI of tech for Canadian brokers
00:33 – Welcome and episode intro
01:19 – Startup #1: Mercado (mortgage investing platform)
03:42 – Industry leaders branching into new ventures
04:25 – Startup #2: Homie (app for homebuyers and brokerages)
06:36 – Features breakdown: buying power, down payment planning, rate alerts, and more
08:41 – Homie as a brokerage lead qualification tool
10:30 – Startup #3: PureLend (document management & compliance automation)
12:33 – Key features: doc organization, fraud detection, borrower portals
14:10 – Broker-focused pricing model and adoption challenges
16:45 – Partnering with deal submission platforms: the growth unlock?
18:58 – Final thoughts: why mortgage tech momentum is exciting right now
👉 If you enjoyed this episode, don’t forget to subscribe and hit the notification bell for more insights on mortgage tech, innovation, and the future of brokering.
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19:45
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19:45
E89: 3 New Mortgage Tech Startups
n this episode of Mortgage Tech Talks, we dive into three brand-new mortgage technology startups that recently hit the Canadian market. Each of these companies is tackling a different problem in the broker and consumer journey—from digital mortgage investing, to qualifying first-time homebuyers, to automating document management.
If you’re a broker curious about how tech could change your business—or an entrepreneur looking to build something new in this space—you’ll want to tune in.
⏱️ Timestamps
00:00 – The ROI of tech for Canadian brokers
00:33 – Welcome and episode intro
01:19 – Startup #1: Mercado (mortgage investing platform)
03:42 – Industry leaders branching into new ventures
04:25 – Startup #2: Homie (app for homebuyers and brokerages)
06:36 – Features breakdown: buying power, down payment planning, rate alerts, and more
08:41 – Homie as a brokerage lead qualification tool
10:30 – Startup #3: PureLend (document management & compliance automation)
12:33 – Key features: doc organization, fraud detection, borrower portals
14:10 – Broker-focused pricing model and adoption challenges
16:45 – Partnering with deal submission platforms: the growth unlock?
18:58 – Final thoughts: why mortgage tech momentum is exciting right now
👉 If you enjoyed this episode, don’t forget to subscribe and hit the notification bell for more insights on mortgage tech, innovation, and the future of brokering.
Join Tom Hall (@Mortgage_Tech_Tom) in discovering the latest in the world of mortgage technology.
Join us for interviews with tech founders, mortgage broker owners, lenders and everything in-between.
If you’re in the mortgage industry, and believe technology will continue to play an integral role, this is the podcast for you.