Small Business Quick WINS w/ Jay Schwedelson l Presented By Thryv
GURU Media Hub
Welcome to Small Business QUICK WINS - the how-to podcast on exactly how to grow your business. Join us as we dive deep into every aspect of growing a small bus...
BUILDING STRONG CUSTOMER RELATIONSHIPS! Christina Garnett on Advocacy, Feedback & Scaling
In this episode of Small Business Quick Wins, host Jay Schwedelson welcomes Christina Garnett, Chief Customer and Communications Officer at neuemotion, to discuss the vital role of customer relationships for small businesses. They explore how to foster meaningful connections, avoid common pitfalls, and scale without losing the personal touch.===================================Best Moments:(01:26) Introduction to the role of a Chief Customer Officer(03:16) Who typically acts as the Chief Customer Officer in small businesses(04:58) Common pitfalls small businesses face when neglecting customer relationships(10:45) The importance of being aware of customer feedback and acting on it(13:07) Maintaining deep customer connections while scaling a small business(15:45) Christina Garnett's upcoming book on customer-brand relationships===================================Guest Bio:Christina Garnett is the Chief Customer and Communications Officer at neuemotion and a fractional Chief Customer and Communications Officer for various brands. With a background in teaching and advocacy, Christina is dedicated to helping businesses make their customers feel seen, heard, and appreciated. She is the author of an upcoming book on building strong customer-brand relationships.===================================Kickstart Growth in 2025 with 25% Off Marketing Center plans🚀 thryv.com/wins
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19:30
KEEP YOUR BUSINESS GOALS ON TRACK! 🎯 Stephanie Love on SMART Resolutions & Anti-Resolutions 🚀
In this episode of Small Business Quick Wins, host Jay Schwedelson welcomes back Stephanie Love, content lead at Thryv, to share strategies for keeping New Year’s resolutions and business goals on track. They explore practical frameworks and accountability techniques to help small business owners succeed.===================================Best Moments:(01:14) Setting attainable business goals for the new year(02:18) Using the SMART goal framework (Specific, Measurable, Attainable, Relevant, Time-bound)(03:25) Template for creating SMART goals(04:35) Dedicating daily time to focus on specific goals(05:57) Setting base goals and reach goals(07:04) Holding employees accountable for goals(08:34) Creating "anti-resolutions" for businesses===================================Guest Bio:Stephanie Love is a content lead at Thryv, passionate about helping small business owners set and achieve realistic goals. She is also an accomplished runner, having recently completed a marathon, which inspires her approach to goal-setting and persistence.===================================Kickstart Growth in 2025 with 25% Off Marketing Center plans🚀 thryv.com/wins
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11:06
UNLEASH THE POWER OF BRAND STORYTELLING! 🎯 Amanda Zantal-Wiener on Connecting with Customers 🚀
In this episode of Small Business Quick Wins presented by Thryv, host Jay Schwedelson welcomes Amanda Zantal-Wiener to discuss the transformative power of brand storytelling for small businesses. They explore practical ways to create meaningful connections with customers through engaging narratives.===================================Best Moments:(01:28) Introduction to the importance of storytelling for small businesses(02:54) Explanation of the brand story framework(04:21) Simple example of storytelling for a plumbing company(05:22) Practical approach to leveraging customer reviews for storytelling(07:38) Using customer experiences to create engaging social media content(08:56) The "avoid failure" aspect of brand storytelling(09:56) Emphasizing the customer as the main character in brand stories===================================Guest Bio:Amanda Zantal-Wiener is the content lead at Thryv and a former content creator at HubSpot. With her background in content creation for small businesses, Amanda brings valuable insights into brand storytelling and its practical applications for small business owners.===================================Kickstart Growth in 2025 with 25% Off Marketing Center plans🚀 thryv.com/wins
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12:54
SOCIAL MEDIA SUCCESS SECRETS! 🚀 Daniel Murray Shares Tips for Small Businesses 🔥 1M+ Followers on LinkedIn
In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Daniel Murray, a social media marketing expert and creator of the Marketing Millennials podcast and social media channels.===================================Best Moments:(01:04) Introduction of Daniel Murray and his social media success(03:51) Prioritizing social media over podcasts or newsletters for small businesses(04:56) Choosing the right social media platform based on audience(06:17) Getting started with social media content creation for small businesses(09:39) Strategies for growing followers and engagement on social media(12:59) Using social media as a search engine and creating shareable content(14:43) Leveraging influencers and existing channels to grow social media presence(17:27) Tips for creating engaging content and being consistent on social media===================================Guest Bio:Daniel Murray is a social media marketing expert and the creator of the Marketing Millennials podcast and social media channels. With over a million followers on LinkedIn and 150,000 followers on Instagram, Daniel has successfully built a large audience through social media. He shares his expertise on creating engaging content, growing a following, and leveraging social media for business growth.===================================Special OfferGet Your First Month of Thryv on Us!
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20:38
Maximizing AI for Small Business Success with Stephanie Love
In this engaging episode of Small Business Quick Wins, host Jay Schwedelson and guest Stephanie Love, a content team leader at Thryv, delve into the practical use of AI tools like ChatGPT for small businesses. They explore how small businesses can use AI as a collaborative tool, improve AI interactions, and leverage AI for content enhancement and customer insights.===================================Key Moments:(01:42) Strategies for collaborating with AI effectively.(03:52) Techniques for eliciting better responses from AI.(04:40) The importance of using clear, jargon-free language with AI.(06:21) Tips for using ChatGPT to review and improve content.(08:09) How to analyze customer reviews using AI.(09:52) Practical applications of AI in personal tasks like trip planning.(11:18) Discussion on the social interaction with AI and its potential impacts.===================================Guest Bio:Stephanie Love is a dynamic leader in the content team at Thryv, with a deep understanding of how AI can transform small business operations. With her extensive experience in digital content and AI applications, Stephanie offers valuable insights into effectively integrating AI tools to streamline processes and enhance customer engagement.===================================Special OfferGet Your First Month of Thryv on Us!
About Small Business Quick WINS w/ Jay Schwedelson l Presented By Thryv
Welcome to Small Business QUICK WINS - the how-to podcast on exactly how to grow your business. Join us as we dive deep into every aspect of growing a small business, unlocking powerful strategies and game-changing tactics that will revolutionize your approach.
Our podcast offers actionable takeaways and practical advice to supercharge your business game. Explore the power of decision-making, the art of nurturing contacts, and the influence of loss aversion in marketing. Discover how anchoring and positive psychology can elevate your campaigns to new heights.
Unravel the secrets of understanding your audience's minds and tapping into behavioral science principles. We guide you on a journey to small business mastery, empowering you to make the right decisions and drive remarkable results.
Tune in to Small Business QUICK WINS to unlock the full potential of your business, stay ahead in the competitive landscape, and embark on this thrilling growth adventure with us!
MASSIVE thank you to our Sponsor, Thryv!!
Thryv's all-in-one business management software helps small businesses reach more customers, stay organized and get paid faster.
With Thryv, small businesses can manage their workflows, teams and client interactions anytime, anywhere and on any device.
Regardless of your size, check out Thryv today to get the solutions you need to grow your business!
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