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Chief Change Officer

Podcast Chief Change Officer
Vince Chan
Welcome to the world of human intelligence. Chief Change Officer is a Global Top 3% podcast on Listen Notes, ranked #1 in Careers and Top 30 in Business in the ...

Available Episodes

5 of 97
  • Juliana Schroeder Phd: How to Stay Human in a World of AI Machines
    Juliana Schroeder, Associate Professor at UC Berkeley Haas School of Business, unpacks the evolving dynamics of communication in the human-machine era. Juliana dives into the intersection of human and machine interaction, highlighting how technological advancements like generative AI are reshaping how we connect, collaborate, and convey ideas. From leveraging paralinguistic cues to mastering the art of switching between communication modalities, Juliana emphasizes the timeless value of empathy, adaptability, and emotional intelligence in navigating a world increasingly mediated by technology. Key Highlights of Our Interview: The Mind Behind the Machine “AI isn’t just changing technology; it’s reshaping how we think, act, and perceive power. When virtual assistants act human-like, they give users a psychological boost that can even alter decision-making.” Confirmation Bias Central “When users consult ChatGPT, it often mirrors their ideas, reinforcing their thoughts. It’s a colleague that nods a lot but rarely challenges, creating a unique kind of echo chamber.” Medium Matters “From text to video to voice, the platform you choose shapes how your message lands. Want to make a strong first impression? Skip the text and go for face-to-face—or at least a well-delivered elevator pitch.” Humanize the Experience “Paralinguistic cues—like tone of voice and facial expressions—are what make conversations truly human. To connect, think beyond words and embrace the richness of full-spectrum communication.” High Stakes, High Scrutiny “In critical domains like hiring, people demand transparency. The idea of an algorithm handling everything creates unease, sparking backlash when decisions feel like they emerge from a ‘black box.’” _________________________ Connect with us: Host: Vince Chan | Guest: Juliana Schroeder, PHD Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 3% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP 2.5+ Millions Downloads 80+ Countries
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  • Mary Shea Phd: Cracking the Code for Hidden Talent
    Mary Shea, General Manager for North America at HireQuotient and former co-CEO of Mediafly, takes us on a tech-fueled journey through the wild world of AI-driven hiring. From cracking the code on hidden talent pools to dodging ghosting recruiters, Mary’s got tips for everyone—job seekers, recruiters, and those just trying to figure out if their LinkedIn profile is detailed enough. She even schools us on networking, blending classic human touch with digital-era wizardry. If you’ve ever wondered how to outsmart the bots while keeping your humanity intact, this episode is your playbook—with a side of humor and heart. Key Highlights of Our Interview: AI as a Recruiter’s Right Hand “Offloading 75% of the recruiting workload, generative AI and automation work overtime, tackling bias and sourcing talent far beyond the usual platforms.” Beyond LinkedIn “Why limit your search to one platform? With integrations across tools like Crunchbase and Apollo, HireQuotient casts a wide net, uncovering passive and active candidates who often fly under the radar.” Championing Diversity “When male-dominated results dominated a recruiter’s search, HireQuotient adapted with a few new prompts, demonstrating how AI can open doors for underrepresented talent.” White Glove Experience, AI-Style “Automation doesn’t mean impersonal. By automating outreach and early-stage screening, recruiters had more time to build personal connections and keep candidates engaged.” Omnichannel Humanity “Use every channel, but never forget the power of face-to-face. It’s not just networking; it’s feeding your humanity.” The Human Advantage “AI might read resumes, but humans hire. Keep networking, stay visible, and remember that meaningful relationships can outlast any algorithm.” _________________________ Connect with us: Host: Vince Chan | Guest: Mary Shea PhD Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 3% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP 2.5+ Millions Downloads 80+ Countries
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  • Greg Morley: Turning DEI Drama into Workplace Wins – Part Two
    Greg Morley isn’t your average HR guy. He’s the former DEI and HR head at Moët Hennessy, Disney, and Hasbro—and the brains behind Bond, the book on belonging your workplace desperately needs. In Part 2 of this two-part series, Greg breaks down the complexities of implementing DEI in global organizations. He shares how rewiring systems—not just setting quotas—creates real inclusion. From tackling unconscious bias to aligning leadership with grassroots energy, Greg highlights the power of authentic cultural shifts. He also contrasts Eastern and Western DEI strategies, showing how understanding local values can foster belonging.  Key Highlights of Our Interview: The Crisis of Workplace Loneliness “Workplace loneliness isn’t just a personal issue—it’s a challenge organizations must tackle to foster belonging and inclusion.” The Employee-Employer Power Flip “The workplace dynamic has shifted—it’s now a buyer’s market for employees who demand recognition, safety, and belonging.” Redefining Diversity “Diversity isn’t just what you see—it’s also life experiences, generational perspectives, languages, and abilities, visible or hidden. Most of our diversity at work is invisible. Who someone marries, whether they have kids, or cognitive differences often go unnoticed—but they matter.” Start With Yourself “Change begins within. Reflecting on personal experiences of inclusion or exclusion can help leaders empathize and create a more welcoming environment for others.” East Meets West “In the East, inclusion feels more organic, driven by community and connection. In the West, it’s often about achieving measurable outcomes and hitting diversity targets.” _________________________ Connect with us: Host: Vince Chan | Guest: Greg Morley Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 3% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP 2.5+ Millions Downloads 80+ Countries
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  • Greg Morley: Turning DEI Drama into Workplace Wins – Part One
    Greg Morley isn’t your average HR guy. He’s the former DEI and HR head at Moët Hennessy, Disney, and Hasbro—and the brains behind Bond, the book on belonging your workplace desperately needs. In Part 1 of this two-part series, Greg spills how to ditch boring corporate jargon and actually create cultures where people feel seen, heard, and ready to crush it. From rewiring outdated systems to tackling bias head-on, Greg brings humor, grit, and a whole lot of wisdom. Oh, and he’ll show you why making your team feel like they belong isn’t just “nice”—it’s how you win. Key Highlights of Our Interview: The Inspiration Behind the Book “The idea for my first book, Bond, came from a friend’s suggestion that I had an obligation to share my experiences. That idea sparked a journey to explore what it takes for any organization to create a true sense of belonging.” Cutting Through the Noise “In a world polarized by amplified voices on the extremes—whether labeled woke or anti-woke—my focus is on the middle ground. Most people want to feel safe, heard, and valued at work, free from political distractions.” A Sandwich Approach to DEI “Balancing a top-down strategy with grassroots alignment ensures each Maison retains its uniqueness while embracing broader organizational values to drive meaningful DEI outcomes.” Facing the First Challenge: Self-Awareness “The journey began with unconscious bias training for all employees, helping them recognize unintentional biases shaped by upbringing or experience. This laid the groundwork for open, honest conversations about diversity and inclusion.” Leadership Advocacy is Key “There’s nothing more powerful than a CEO advocating for DEI consistently. A strong top-down message, combined with grassroots energy, creates the momentum needed for real change.” _________________________ Connect with us: Host: Vince Chan | Guest: Greg Morley Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 3% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP 2.5+ Millions Downloads 80+ Countries
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  • Mary Shea PhD: From Oboes to Outcomes – A Journey Through Change and Sales Leadership – Part Two
    In the second episode of this two-part series, Mary Shea, General Manager of Hire Quotient and former co-CEO of Mediafly, delves into the co-CEOship model—a rising approach in today’s complex business landscape. With growing challenges for single leaders, she explains how trust, complementary skills, and shared vision are essential for success. Mary candidly discusses the model’s benefits, like shared workload and greater impact, alongside challenges like slower decision-making. She also highlights the importance of open communication, board oversight, and coaching as “umpires” to navigate conflicts. This episode offers timely insights for leaders exploring innovative ways to thrive in a rapidly changing world. Key Highlights of Our Interview: AI’s Impact on Sales Teams “AI is paving the way for smaller, more agile sales teams, moving away from the traditional 80/20 rule toward a future where 80% of the team delivers 100% of the revenue.” The Rise of the Consultant Seller “AI acts as a coach on the salesperson’s shoulder, helping them become more advisory-oriented, and enabling deeper impact in customer interactions.” Why Two CEOs? “In today’s complex world, no single leader can address everything, from geopolitical challenges to the rapid pace of AI innovation. The co-CEO model allows for a divide-and-conquer approach.” Challenges of Co-Leadership “Decision-making can be slower, and sometimes we wish we could just do things our way. But alignment is key, and when it works, it’s incredibly impactful.” Who’s the Umpire? “Our ‘umpire’ is our investor and board. If we truly can’t resolve a disagreement, we rely on their input as the ultimate decision-maker.” The Professional Marriage “Co-CEOship is like a professional marriage—it requires resilience, commitment, and sometimes even a ‘marriage counselor’ in the form of an executive coach to navigate tough patches.” _________________________ Connect with us: Host: Vince Chan | Guest: Mary Shea PhD Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 3% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP 2.5+ Millions Downloads 80+ Countries
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About Chief Change Officer

Welcome to the world of human intelligence. Chief Change Officer is a Global Top 3% podcast on Listen Notes, ranked #1 in Careers and Top 30 in Business in the US on Apple Podcasts, and Global Top 10 in Careers in over 20 countries across America, Europe, and Asia Pacific. At Chief Change Officer, we harness change as a superpower. This power is fuelled by role models who candidly and generously share their human intelligence. This isn’t digitised knowledge or AI-generated advice; it’s real, time-tested, experience-driven intelligence that blends logic and love, art and science. This show marks the 18th career transition for the host Vince Chan. Over the course of 17 prior transitions, countless role models have guided and inspired me. At critical junctions, no matter how lost or despaired I felt, I emerged stronger, better, and happier. Now, I’m here to pass that superpower on to you, uniting global voices to become your role models for career and life transformation. If you’re a growth progressive, a black horse, someone who doesn’t fit the conventional mold and is determined to create your own life and career playbook—this is for you. Our mission is to help you become wiser in action, clearer in thought, and more ambitious in pursuing the change you seek. If this resonates, then you are a Chief Change Officer. MAKE CHANGE WITH US at @chiefchangeofficer on Linkedin, Apple, Spotify and Youtube.
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