Locked In with Ian Bick

Ricardo Martinez II spent 13 years as a 911 dispatcher in Michigan — answering thousands of calls from people experiencing the worst moments of their lives. In this episode of Locked In with Ian Bick, Ricardo shares the heartbreaking, bizarre, funny, and unforgettable calls that stayed with him, what it takes to remain calm during life-or-death emergencies, the mental toll of the job, and why he ultimately decided to walk away after 13 years behind the phones. 
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Thank you to CASH APP for sponsoring this episode:
Download Cash App Today: https://click.cash.app/ui6m/6pao71et #cashapppod Cash App is a financial services platform, not a bank. Banking services provided by Cash App's bank partner(s). Prepaid debit cards issued by Sutton Bank, Member FDIC. Cash App Visa® Debit Flex Cards issued by Sutton Bank, Member FDIC, and The Bancorp Bank, N.A., pursuant to a license from Visa U.S.A. Inc. See terms and conditions for the Sutton prepaid card, Sutton debit flex card, and Bancorp debit flex card. Discounts and promotions provided by Cash App, a Block, Inc. brand. Visit cash.app/legal/podcast for full disclosures.
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Connect with Ricardo Martinez:
LinkedIn: https://www.linkedin.com/in/ricardomartinezii
Instagram: https://www.instagram.com/rmarti23/
Website: https://www.withinthetrenches.net/ricardom
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Hosted, Executive Produced & Edited By Ian Bick:
https://ianbick.com/
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Timestamps:
00:00 The Call That Never Left Him
00:44 Growing Up in Small-Town Michigan
04:21 Inspired by Rescue 911
05:39 Pulled Over on the Way to Senior Pictures
10:57 Hitting Rock Bottom
12:55 A Sign from the Radio
15:11 Moving to Frostproof, Florida
17:12 The 911 Dispatcher Interview
20:46 Sponsor: Cash App Security Lock
22:34 Starting the Job That Same Night
25:51 Harry's Three Rules
29:00 First Big Call: The Hanging
35:53 Visualizing Calls with Dispatch Ear
39:15 The Call That Went South
45:37 The Infant CPR Call
51:31 Reaching Out to Families
52:52 The Girl on Thin Ice
57:30 Taking His Own Grandmother's Call
01:07:34 The Acid Trip Caller
01:11:56 Bomb Threats and SWAT
01:16:55 Silly Calls: The Breathalyzer Request
01:26:03 The Call He Can't Unhear
01:35:09 Working on Himself
01:41:39 From Conference to #IAm911
01:53:52 Sounds That Transport You Back
02:00:53 Life Lessons from 911
02:08:27 The Yoga Call
02:11:49 Closing Thoughts
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John Constantine spent 23 years in the United States Secret Service, including 15 years on the elite Counter Assault Team protecting four U.S. presidents and carrying out high-stakes protective operations in nearly 90 countries. He rose through leadership roles overseeing CAT operations, the Joint Operations Center, and the Dignitary Protective Division before retiring in 2025. Now, as the author of Hallways and Stairwells, John opens up about the side of the Secret Service most people never see — the pressure, ego, mental health struggles, loss of identity, transition back to normal life, and what redemption looks like after more than two decades protecting others.
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Thank you to AG1 & HUNGRYROOT for sponsoring this episode:
AG1: Go to https://drinkag1.com/lockedin.com and for a limited time, get a free Immune Support Bundle, including a bottle of Omega-3 fish oil and a bottle of Vitamin D3K2, with your first subscription order of AG1 Next Gen or AG1 Pro.
Hungryroot: Explore my digital cookbook on Hungryroot today and find recipes that are right for you. Go to https://www.hungryroot.com/lockedin to access my cookbook: The Commissary Upgrade. 
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Become an EXCLUSIVE Locked In: After Hours Member & receive a FREE merch box:
 https://lockedin.supportingcast.fm/
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Connect with John Constantine:
LinkedIn: https://www.linkedin.com/in/john-constantine-754b65380 Book: https://www.amazon.com/Hallways-Stairwells-Unhealthy-Identities-Self-Worth-ebook/dp/B0H2JFPKXZ/?_encoding=UTF8&pd_rd_w=ua0gO&content-id=amzn1.sym.ac827e48-2948-4721-83ef-3e7648ac35cb&pf_rd_p=ac827e48-2948-4721-83ef-3e7648ac35cb&pf_rd_r=139-6322356-3953107&pd_rd_wg=cSAPW&pd_rd_r=7d5c7d02-167a-48fe-b942-c41b1596ad61 Website: https://constantineunclassified.com/
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Hosted, Executive Produced & Edited By Ian Bick:
https://ianbick.com/
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Timestamps:
00:00 Counter Assault Team Intro
00:35 Growing Up in New Jersey
01:54 Wrestling and Rutgers
04:43 9/11 and Joining the Secret Service
07:28 Choosing the Secret Service
08:40 Secret Service Training
12:50 First Assignment: Newark
16:50 First Big Investigation
21:00 Compassion in Investigations
26:20 Interviewing Suspects
29:50 Corruption and Two-Tier Justice
34:00 Power, Morality, and Authority
38:50 Corruption in Protection
39:50 Joining the Counter Assault Team
43:00 Life on the CAT Team
44:50 Becoming a Real Boy
48:00 White House and Domestic Threats
50:30 Rising Threats in America
52:00 Inhibitions and MK Ultra
55:20 Psychology of Attackers
57:30 Interagency Coordination
01:01:00 Funny Stories from the Team
01:03:00 The Suicide Bomber Incident
01:05:00 Stories That Never Get Reported
01:07:50 Butler and Real-Time Operations
01:09:00 Overseas Threats and Counterintelligence
01:16:20 Per Diem and Hotel Security
01:18:20 Trusting People Overseas
01:20:40 Most Dangerous Countries
01:22:20 Schedules and Deployments
01:24:00 Campaign Season Pressure
01:26:30 Work-Life Struggle
01:29:20 Turning It Off
01:31:30 The Worst Part of the Job
01:33:00 Fighting the Establishment
01:36:30 Teaching and Innovation
01:38:50 Leadership and Compassion
01:41:50 The Hardest Part of Retiring
01:44:00 Loss of Identity and Suicide
01:46:50 Life After the Secret Service
01:49:00 Doing It All Over Again
01:51:50 Closing Thoughts
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To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/LockedInWithIanBicka

Larry Barnhill went from track star, college graduate, and event promotion executive working around famous athletes and celebrities to becoming part of Atlanta's Morning Glory Boys — a highly organized crew that carried out bank robberies for nearly a decade. After being pushed out of his corporate career, Larry started selling drugs to fund a new business before being pulled deeper into the criminal world, where millions of dollars were at stake and bank heists became a way of life. Eventually, it all came crashing down. Larry was sentenced to 26 years — 312 months — in federal prison and served more than 22 years behind bars.
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Thank you to HUNGRYROOT & AG1 for sponsoring this episode:
Hungryroot: Explore my digital cookbook on Hungryroot today and find recipes that are right for you. Go to https://www.hungryroot.com/lockedin to access my cookbook: The Commissary Upgrade.
_____________________________________________
AG1: Go to https://drinkag1.com/lockedin.com and for a limited time, get a free Immune Support Bundle, including a bottle of Omega-3 fish oil and a bottle of Vitamin D3K2, with your first subscription order of AG1 Next Gen or AG1 Pro.
_____________________________________________
Become an EXCLUSIVE Locked In: After Hours Member & receive a FREE merch box:
https://lockedin.supportingcast.fm/
_____________________________________________
Connect with Larry Barnhill:
Website: https://www.larrybarnhill.com
Instagram: https://www.instagram.com/larrykbarnhill/
Book: https://www.amazon.com/Control-Move-Dominate-Story-Morning/dp/B0FL5W2LL2/
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Hosted, Executive Produced & Edited By Ian Bick:
https://ianbick.com/
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Timestamps:
00:00 Introduction: The Bank Robber
00:55 Larry's Childhood & Family
06:56 Young Larry's Ambitions
09:24 College & Early Career
10:28 Life in Miami: Working with Celebrities
18:24 Never Imagined Prison
21:08 The Corporate Rejection
28:37 The Double Life
31:48 Entering the Bank Robbery Crew
45:28 The Training
50:41 The First Robbery
01:04:55 The Payday
01:08:11 Between Robberies
01:12:24 Cleaning Money & Communication
01:16:56 Close Calls
01:20:40 The Final Robbery
01:26:56 The Arrest
01:34:01 The Plea Deal
01:39:56 Prison Time
01:49:59 Thoughts on the Prison System
01:57:01 Deserving 26 Years
02:00:39 A Day in Prison He'll Never Forget
02:02:25 Release & Rebuilding
02:08:12 What He'd Tell His Younger Self
02:10:45 Restitution & Final Thoughts
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To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/LockedInWithIanBicka

Elizabeth Guzman was a prosecutor when her husband Javier — a Tampa vice detective who made the DEA task force — was arrested for laundering money for the cartel and sentenced to 11 years in federal prison. She stood by him through the entire case and his decade behind bars, even finding a way to start a family while he was in federal custody. Elizabeth shares what it was like watching her husband get prosecuted by the same system she worked inside, why she stayed, and what 11 years of federal prison looked like from the other side.
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Become an EXCLUSIVE Locked In: After Hours Member & receive a FREE merch box:
https://lockedin.supportingcast.fm/
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Buy Javier's Book: https://www.amazon.com/Riptide-Cartels-Undercover-Temptation-Redemption/dp/B0GPNK3SX8
 
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Hosted, Executive Produced & Edited By Ian Bick:
https://ianbick.com/
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Timestamps:
00:00 Introduction: Elizabeth's Story
01:15 Early Life in Tampa
07:45 Family Turmoil and Divorce
14:05 College and Finding Direction
19:00 Law School and Becoming a Prosecutor
24:00 Meeting Javier Undercover
30:00 First Date and Early Relationship
35:00 Javier's DEA Career and Operation Promo
42:15 Javier's Breakdown and Warning Signs
47:30 Learning of the Money and Legal Trouble
50:40 Marriage and Move to Homicide
52:00 The Arrest and Aftermath
58:30 Plea Hearing and Sentencing
01:02:00 Working as a Public Defender
01:07:00 Moving to North Carolina
01:12:00 Conceiving Their Son
01:15:00 Tragedy: Brother's Death
01:17:30 Prison Visits and Fatherhood
01:20:00 Father's Death and New Job
01:24:00 Reflections on Love and Faith
01:29:00 Final Thoughts on Good People and Bad Decisions
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Javier Guzman became a Tampa police officer at a young age and quickly rose through the ranks into vice and undercover work before earning a spot on a DEA task force. He went from chasing drug dealers and running dangerous undercover operations to crossing a line that would completely change his life — working with the cartel and helping launder money. After someone flipped, the feds closed in, Javier was arrested, pled guilty, and was sentenced to 11 years in federal prison. Now, he tells the full story of going from cop to DEA undercover officer to federal inmate, what really happened behind the scenes, how he survived prison as a former police officer, and how he rebuilt his life after getting out.
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Thank you to AG1 & HUNGRYROOT for sponsoring this episode:
AG1: Go to https://drinkag1.com/lockedin.com and for a limited time, get a free Immune Support Bundle, including a bottle of Omega-3 fish oil and a bottle of Vitamin D3K2, with your first subscription order of AG1 Next Gen or AG1 Pro.
_____________________________________________
Hungryroot: Explore my digital cookbook on Hungryroot today and find recipes that are right for you. Go to https://www.hungryroot.com/lockedin to access my cookbook: The Commissary Upgrade.
_____________________________________________
Want more Locked In? Get bonus episodes, ad-free listening, exclusive content + a FREE welcome box. Subscribe here: https://lockedin.supportingcast.fm/
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Buy Javier's book: https://www.amazon.com/dp/B0GPNK3SX8?lv=shuf&channelId=500&plpRedirect=mhFallback
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Hosted, Executive Produced & Edited By Ian Bick:
https://ianbick.com/
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Timestamps:
00:00 The Cop Who Crossed the Line
00:53 Growing Up Poor in Puerto Rico
03:14 Moving to the Bronx
06:38 Life in Fort Apache
09:06 A Nerd in Disguise
10:04 Dreaming of the FBI
13:36 A New Life in Florida
15:00 Becoming a Tampa Cop
17:24 First Day on Patrol
27:38 The Pitbull and the Shootout
33:20 Finding His First Homicide
35:52 Forced into the Tactical Division
38:29 Undercover in Vice
41:51 The Buck Knife Close Call
49:24 Joining the DEA Task Force
56:54 The 250-Kilo Deal Gone Wrong
01:06:40 Meeting Edwin, the Trafficker
01:13:07 Setting Up the Wiretap
01:17:03 The Shrimp Boat Sting
01:26:38 The Arrest That Broke Him
01:29:51 Working with the Infiltrator
01:33:57 Infiltrating the Cali Cartel
01:38:30 Running Money for the Cartel
01:43:30 The Houston Disaster
01:50:59 Louise's Kidnapping
01:54:45 Going AWOL from the Force
02:01:00 The Impulsive Call to Louise
02:05:15 Facing the Truth with Louise
02:07:28 The Christmas Package
02:10:10 Suicidal Thoughts and Rock Bottom
02:14:54 Arrested by His Own
02:21:20 The Informants Flip on Him
02:24:33 Getting Rid of the Guilt Money
02:28:45 Sentenced to 11 Years
02:31:47 Finding Faith in the Hole
02:39:00 Transfer to Atlanta
02:43:12 Arriving at Butner FCI
02:46:05 Settling into Prison Life
02:52:00 Release and the Halfway House
02:56:20 The Divine Job Interview
02:58:45 Lessons for Felons
03:01:05 The Cracked Vessel Story
03:03:35 Closing Thoughts
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To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/LockedInWithIanBicka