My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.
After more...
If You Feel Handcuffed To Your Job, Murray Voth Is Here To Help
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job, or help you hire. Touch HERE for more. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Murray Voth from RPM Training chats with Jeff. Murray starts with what he called "emotional discounting" at repair shops, and how the industry needs to shift from this. He also discusses shop owners' challenges when they feel "handcuffed" to their businesses and explores ways to strike a balance between working in the industry and strategizing for its growth. 00:00 Business Coaching & Consulting Expansion08:01 "Benefits of Online Coaching"12:13 "Business Evaluation and Consultancy Insights"18:30 Bypassing Front Desk for Control25:30 Behind-the-scenes Business Strategy30:25 Delegation and Succession Planning33:16 Business Closure Due to Owner Retirements41:28 Car Ownership Financial Struggles45:36 Understanding Personal and Professional Values48:55 Overlooked Auto Maintenance Education55:44 Choosing Quality Over Cost58:49 Learning Technical Skills Hands-On01:04:08 Streamlined Service Through Effective Communication
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1:26:23
Lester Kovacs from Dorman Products | The Repair Industry Needs Better Communication
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job, or help you hire. Touch HERE for more.Need to update your shop systems and software? Try Tekmetric HERELester Kovacs is from Dorman Products. Today, he and Jeff discuss the challenges faced by Dorman in obtaining feedback from technicians about defective parts and why they need better communication from the industry. Jeff reflects on the reputation of aftermarket parts and that he's seen Dorman make improvements in that area. Lester also shares what's next for Dorman as they think about the future and the EV market.00:00 Success in Diesel and Auto Parts10:14 First Job in Automotive Industry11:33 Innovative Product Development Role19:05 Optimizing Automotive Part Reliability23:06 Technician Ingenuity and Collaboration31:01 Remanufacturing Enhancements via Failure Analysis36:01 Communication Gaps in Auto Services40:09 Tech Training: Progress and Challenges44:22 Window Regulator Redesign Challenges48:32 Expanding Beyond Light Duty Fleet53:10 Tech Issues Render Cars Obsolete01:01:42 Improving Dealer-Customer Collaboration01:03:49 Tech Struggles with RF Hub Shortage01:11:29 Aftermarket Solutions for EV Failures01:16:41 Constructive Feedback Over Negativity
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
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1:21:37
Big Iron Doctor from TikTok Talks About Issues in the Heavy Equipment Industry
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job, or help you hire. Touch HERE for more.Need to update your shop systems and software? Try Tekmetric HEREToday's guest is Josiah Meiring, the Big Iron Doctor on TikTok. Josiah talks about the issues in the heavy equipment servicing industry, particularly how technicians are severely underpaid. He talks about when he worked at a John Deere dealership and why he left to be a mechanic, saying his diagnostic skills needed to improve. Josiah also shares advice on starting a business, saying it's really important to have proper training and certification.00:00 Pipeline Equipment Experience08:33 Working in Extreme Heat: Strategies11:28 Pipeline Mechanic Opportunity: Higher Pay18:44 Freelance Mechanic's Journey22:04 Curiosity and Learning Mindset30:53 Helping in Hurricane Aftermath36:39 "Navigating Bootleg Software Challenges"40:37 Understanding System Technology Reluctance44:22 Applied Failure Analysis Explained50:12 Exorbitant Repair Quotes Dispute54:24 Equipment Maintenance: Big vs. Small Contractors01:02:51 Minimum Tech Education Demand01:07:51 Lack of Industry Standard Certification01:12:56 Not a Truck Mechanic01:14:19 Complex Truck Systems Challenges01:19:43 Celebrating Everyday Fixers
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
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1:24:03
Mike Allen Says Ethics Need to Improve in Auto Repair
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job, or help you hire. Touch HERE for more. Need to update your shop systems and software? Try Tekmetric HEREMike Allen owns Carfix Auto Repair and Tires in Raleigh, NC. He's also the President of the Automotive Service and Tire Alliance of North Carolina. He just started a podcast of his own, too! Confessions of a Shop Owner with Mike Allen. Check it out here! Today, Jeff and Mike discuss how to treat employees well and learn from past leadership mistakes to start a thriving work environment. Mike also says that ongoing training and self-improvement are crucial for owners, technicians, and service advisors.00:00 Training: One Size Doesn't Fit All05:53 Streamlined Vehicle Inspection Process09:04 Car Repair Estimate Process11:34 Auto Repair Support for Complex Cases15:01 Technicians Resist Changing Write-Up Process18:09 Service Communication Issues19:47 Diagnostic Decision: Cost vs. Certainty25:09 Transparent Interview Process Benefits27:16 Natural Leader's Journey30:42 Generational Impact of IGO Expo33:35 Expanding Perspectives through Dialogue36:06 Commitment to Business Process41:42 Disagreement on Shop Owner's Reputation44:56 Changing Communication in Skilled Trades46:45 Career Advice for Young Tradesperson50:00 Balancing Growth and Workforce Priorities53:08 "Top Technician in Industry"
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
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58:44
Mark Elliot from TikTok on Good Diagnostic Techniques
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job, or help you hire. Touch HERE for more.Need to update your shop systems and software? Try Tekmetric HEREMark Elliot, a TikTok creator, joins Jeff Compton today. Mark discusses the importance of smaller, focused training sessions for effective learning, sharing his recent experience with a modern turbos diagnosis course. Jeff and Mark also talk about the challenges and benefits of finding dedicated trainers for the industry. 00:00 Transitioning from technician to business side discovered.09:52 Unique approach leads to success and teaching.13:22 Advocate for quality car repairs, and prioritize safety.19:27 Scope learning curve is inefficient; test light suffices.24:58 Instructors emphasize fundamentals before using lab scopes.28:50 Indian immigrants employed at Winnipeg businesses.35:13 Open collaboration and learning through equipment experimentation.38:27 Understanding volt drop through practical insights.43:15 Trainers prefer daytime courses; shops must adapt.50:17 I have a secret shirt idea to share.56:58 Made Inuit friends, tried raw caribou, recorded video.58:09 Enthusiastic about experiencing Inuit culture and food.01:04:48 Events promote learning and networking opportunities.
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.
After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry.
So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
Canada - english