Like the show? Show your support by using our sponsors.
Need to update your shop systems and software? Try Tekmetric HERE
Launch your tool game to the next level with Launch Tech USA! HERE
In this episode, Jeff Compton talks with Promotive’s Lisa Coyle and Kat Ayers about what’s changing in technician hiring, including their AI virtual recruiter and how it helps shops with consistency, speed-to-lead, and 24/7 candidate screening. They discuss common hiring bias, why resumes often don’t reflect real skill, how to interpret job hopping, and why following application instructions matters. The episode also covers shop culture and leadership as key retention drivers, how slow follow-up hurts candidate experience, and what Promotive is building next—expanded platform features, more automation, and plans to move into the Canadian market.
Timestamps:
0:00 Podcast Kickoff
00:28 Fishing and Seafood Talk
03:10 Bass Tournaments and Hockey
06:30 What’s New at Promotive
08:06 AI Recruiting Benefits
11:13 Bias and Hiring Fairness
20:03 Resume Gaps and Progress
22:58 Following Instructions Matters
24:43 Job Hopping Explained
29:56 Walk-In Resumes vs Process
34:35 Call Screen Limits
36:23 Tagging Resumes For Future
37:59 Techs Becoming Advisors
42:56 Trade Shows And Outreach
48:26 Cold Calls And Data
52:42 Industry Negativity And AI
01:00:20 Robots Costs And Culture
01:06:41 Leadership Questions And Nepotism
01:10:20 Multi Interview Triangulation
01:12:13 Candidate Experience Matters
01:16:11 Rehiring and Keeping Benches
01:21:27 Job Searching Is Normal
01:24:41 Legacy Over Resentment
01:29:13 Plan B and Hard Questions
01:32:02 What Have You Done Today
01:34:14 Promotive Roadmap and Events
01:37:18 Canada Expansion and Languages
01:39:44 Hockey Talk and Show Circuit
01:44:35 Final Thanks and Wrap Up
Follow/Subscribe to the show on social media!
TikTok - https://www.tiktok.com/@jeffcompton7
YouTube - https://www.youtube.com/@TheJadedMechanic
Facebook - https://www.facebook.com/profile.php?id=100091347564232