Healthcare IT Today Interviews

Cloud imaging should feel like a clear next step, yet most teams still can’t agree on what “cloud strategy” actually means. In this interview, Monique Rasband, Vice President of Strategy & Research for Imaging and Oncology at KLAS Research, breaks down what she’s hearing directly from providers in the new KLAS Enterprise Imaging 2025 Report. We talk about why cloud adoption is speeding up, why some vendors are falling behind, and why the market is seeing one of the most active replacement cycles in years.Rasband discusses the choices CIOs are wrestling with, the pressure remote reading is putting on legacy systems, and the surprising trend of providers who thought they were “behind” but are actually moving faster than expected.What’s your cloud imaging experience been like? Are your systems aligned or still speaking different languages?🔔 Subscribe for more great interviews with Health IT leaders. Download the KLAS Enterprise Imaging 2025 Report at https://klasresearch.com/report/enterprise-imaging-2025-as-ei-continues-to-advance-which-vendors-are-improving-customer-experiences/3755 Learn more about KLAS Research at https://klasresearch.com/Find more great health IT content at https://www.healthcareittoday.com/

Rackspace is one of the world's most prominent hosting services, going back long before the term "cloud" was applied to these offerings. In our recent interview, Vice President of Healthcare Tim Lankes says that healthcare is the largest industry segment covered by Rackspace, and that it is the largest private cloud hoster of Epic outside of Epic itself.One of Rackspace's strengths, going back to its early days as a hosting service, is that it supports both public clouds (where clients lease temporary services on shared systems) and private clouds (where particular computers are devoted to a client). Lankes says that Rackspace helps healthcare systems decide how to cut costs and support their innovation by using the best combination of on-premises, private cloud, and public cloud systems.Learn more about Rackspace: https://rackspace.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/

Many companies promoting AI-driven medical scribe products boast that the physician doesn't have to change their behavior in order to use the product. In contrast, Skriber trains the physician how to use it well, and offers guidance as the physician goes along.The chief advice is to prime the scribe in advance of a medical session by telling it about the patient: just a few sentences about the patient's conditions and diagnoses, the purpose of the visit, and their complaints. Dr. Connor Yost, Chief Medical Officer at Skriber, claims that the quality of the note is "astronomically higher" if the physician prepares the scribe that way.Learn more about Skriber: https://skriber.com/Healthcare IT Community: https://www.healthcareittoday.com/

Millions of prescriptions go unfilled every year and until now, the system had no way to see them.In this interview, Dr. Lynne Nowak, Chief Data and Analytics Officer at Surescripts, joins Healthcare IT Today to discuss how her team is surfacing invisible medication gaps and tackling healthcare’s biggest workflow frustrations: prior authorization and prescription abandonment. She explains how Surescripts’ new First Fill Abandonment tool and touchless prior authorization are turning real-time data into timely care—helping patients start and stay on therapy sooner.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Surescripts at https://surescripts.com/Find more great health IT content at https://www.healthcareittoday.com/

The vision for Optum Real is to create real-time transparency between payers and providers in the moments of care that matter. Current AI technology, according to Puneet Maheshwari, SVP, GM of Optum Real is making this possible now.Optum is a major force in health care, serving nine out of ten health care systems and four out of five payers in the U.S. Optum Real is in pilot now with a number of health care organizations. During the pilot, the platform has achieved a 25% reduction in call volume in the first two weeks with one health care provider, a 42% reduction at another, and a reduction in errors in reimbursement submissions of up to 75% with a large health system in Minnesota.Learn more about Optum Real: https://business.optum.com/en/operations-technology/optum-real.html Healthcare IT Community: https://www.healthcareittoday.com/