Healthcare IT Today Interviews

Feed bad data into an artificial intelligence model and it will confidently lie to you. AI is a pattern matcher with zero intuition. It will simply scale your existing data mistakes at a terrifying speed. Proper data governance is the only way to prevent this.
Healthcare IT Today sat down with James Kirtley, Senior Software Engineer, and Julie Lamoureux, Senior Healthcare Consultant, from Dimensional Insight. They break down the messy realities of hospital consolidation and the hidden friction of dirty data . You will learn how establishing clear data rules ends executive arguments over conflicting spreadsheets . This approach builds internal trust and acts as a fast track to better leadership decisions .
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Learn more about Dimensional Insight at https://www.dimins.com/
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It can be hard to justify expenditures on security by citing their ROI or financial impact. Jeremy Molnar, Principal Cybersecurity Advisor, Healthcare Lead at CTG, prefers to collaborate with clients on the impacts of cyber attacks on patients. A denial-of-service or ransomware attack can prevent patients from getting crucial services, and breaches of sensitive data can cause extended problems later such as identify theft.
CTG is an IT consulting solutions and services firm, supporting the healthcare space with industry-specific knowledge and cybersecurity solutions. Chad Alessi, Managing Director of Cybersecurity at CTG, claims that many CIOs and CTOs don't understand the impact and risk of installing new technologies, particularly AI.
Learn more about CTG: https://www.ctg.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Prescribing medication has become unfathomably complex these days, with rules interposed between the patient and physician by pharmacies, payers, and pharmacy benefit managers (PBMs). Drew Hunsinger, Executive VP, Corporate Strategy at DrFirst, points out that a single medication may have multiple indications (conditions for which it can be prescribed) and rules vary by indication. Colin Banas, MD, Chief Medical Officer, says that 90% of new medications are considered specialty medications with associated complex rules.
Learn more about DrFirst: https://drfirst.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Discharges for acute care facilities involve multiple inputs from multiple departments and can be chaotic. After the patient reaches a rehab setting or other post-acute care facility, key data about medications, procedures performed, and necessary interventions is often missing. Plus, problems go beyond mere availability of health data. In our recent interview with Hamad Husainy, Chief Medical Officer at PointClickCare, he shares that a discharge "summary" can be hundreds of pages long which makes it hard for a post acute care clinician to process.
PointClickCare, the leading EHR for post-acute care in the U.S., now uses an AI tool called Discharge Intel to create a 1- to 2-page synopsis of the discharge information. The key to being useful, of course, is to capture what Husainy calls "the right information at the right time." Expectations for AI are rising in health care, he says: It has to be 99% accurate, or even more. They work hard to understand what clients need and Discharge Intel is a great example of them listening to customers and providing an AI solution that benefits patients and the post acute care providers.
Learn more about PointClickCare: https://pointclickcare.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Heidi was around for years before LLMs and modern generative AI were developed. According to Chief Medical Officer Simon Kos, Heidi is the world's most used scribe, appearing in 190 countries and 110 languages. Their basic ambient scribe is free of cost, supporting remote and poorly served areas. With generative AI, Heidi now offers an "AI care partner" that automates "the whole clinical workflow journey": injecting context from patient documents before the consultation, infusing evidence that's traceable to high-quality clinical literature as well as local guidelines, filling out the note, doing coding and billing, and even making follow-up calls to patients afterward.
Learn more about Heidi: https://www.heidihealth.com/
Healthcare IT Community: https://www.healthcareittoday.com/