Healthcare IT Today Interviews

Ashish Desai, President of Benefits Lifecycle Solutions at Simplify Healthcare, believes that a health care provider should not have to call a payer to plan treatment or submit a bill; he should be self-served through a web search or chat. As we know, the health care field is far away from such simplicity.
In this video, Desai and Jami Hernandez, Senior Vice President of Product Engineering & Development at Simplify Healthcare, discuss how insurers can bring all their systems together around consistent content. Hernandez says this is critical so that an appeals department acts on the same information given to the member when that member signed up for the plan. But it's getting harder and harder as the number of channels for sharing information (web, chat, call center) proliferates. The member (as well as their providers and care managers) must get the same information through every channel they choose.
Learn more about Simplify Healthcare: https://simplifyhealthcare.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Behavioral health rarely gets the funding or attention it deserves. Relying on makeshift tracking for controlled substances is a massive liability.
David Wilson, Vice President of Business Development at AdvancedMD, sat down with Healthcare IT Today to share the origin story of their new eMAR solution. He breaks down why mental health practices are shifting care in-house to combat shrinking reimbursements. You will learn how this targeted software rollout solves point-of-care medication administration and keeps organizations completely compliant.
🔔 Subscribe for more great interviews with Health IT leaders.
Learn more about AdvancedMD at https://www.advancedmd.com/
Find more great health IT content at https://www.healthcareittoday.com/

In our recent interview at the AMGA 2026 conference, Mayank Pant, Executive Vice President of Product Management at IKS Health, focuses on making patient engagement effective. IKS Health covers the entire "patient journey from schedule to cash," introducing automation and AI where they can improve the experience and cut the time wasted by patients and staff alike.
Learn more about IKS Health: https://ikshealth.com/
Healthcare IT Community: https://www.healthcareittoday.com/

One of the biggest challenges facing healthcare organizations today has to do with revenue integrity and healthcare compliance.  Every organization is focusing on improving its revenue while still ensuring compliance.  Plus, this is becoming even more challenging as the government is leveraging AI to increase the number of audits and holding payments from many providers. This crackdown means provider organizations operating in Medicare or Medicaid programs will feel the impact across their entire compliance and revenue cycle footprint.
What's interesting about this is that MDaudit was built for exactly this situation.  With that in mind, I had a chance to chat with Ritesh Ramesh, CEO at MDaudit, to learn more about what he's seeing in the market and some of the ways MDaudit uses its AI-powered continuous risk monitoring platform to help hospitals and health systems.
Learn more about MDaudit: https://mdaudit.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Rigid phone trees frustrate your patients. They also waste your staff’s time.
MyCare Medical decided to fix their digital front door. They implemented healow Genie AI to handle calls. Gary Moorefield, VP of Technology at MyCare Medical, explains how they did it. He breaks down why handling messy, non-linear patient conversations is critical. He also shares how automation gives valuable time back to front desk teams without cutting jobs.
Are your patients still stuck on hold listening to bad elevator music? Or are you still forcing them into “press 1” or “say yes” decision trees? If you are, this video is for you!
🔔 Subscribe for more great interviews with Health IT leaders.
Learn more about MyCare Medical at https://mycare.us/
Find more great health IT content at https://www.healthcareittoday.com/