Healthcare IT Today Interviews

CSIRO’s Smart Health Checks is Bringing Conversations Back to Care
Healthcare interoperability is seen as a back-office challenge and it is rarely spoken about as a benefit to clinicians. But what if it was? Could it help accelerate initiatives?
An initiative in Australia is doing just that - improving data exchange to reduce screen time so that clinicians can focus more on conversations with patients.
Healthcare IT Today sat down with Kirsty Maunder, Senior Business Analyst at CSIRO’s Australian e-Health Research Centre. She explains how their Smart Health Checks initiative uses Smart on FHIR technology to pre-populate clinical forms and return providers to natural conversations with patients. You will discover how bidirectional data write-back stops transcription errors and why building from frontline clinical frustrations drives genuine technology adoption.
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Learn more about CSIRO's Australian e-Health Research Centre at https://aehrc.csiro.au/
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Epic Agent Factory, a tool for Epic users to build their own AI agents, was announced this past January. Now, according to Derek De Young, Software Developer at Epic, the tool is moving into a new stage where Epic will quickly put it into the hands of their customers.
Agent Factory provides a platform to leverage 129 of the AI features in Epic. De Young describes three stages in its use. First, he expects organizations to shape existing AI features to the organization's policies, guidelines, data, and workflows. Next, they will build new agentic features for revenue cycle management, clinical decision making, patient engagement, etc. In the future, Epic will expand the scope of Agent Factory to use external connectors and run on partner platforms outside Epic, including Care Everywhere.
Learn more about Epic: https://www.epic.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Cotiviti ties together providers and payers, including the top 25 US health plans, that collectively serve 300 million members in the United States. In this video, CEO Ric Sinclair describes how the "friction" between providers and payers can be resolved by leveraging smarter infrastructure like what Cotiviti provides.
Sinclair looks beyond technology and data, even beyond the use of AI, to talk about how an underlying platform can bring together all the expert insights and reduce the waste in health care. Ultimately, he wants to eliminate denials and appeals by "getting it right the first time" in billing. This requires more than the application of AI in "silos," which he predicts are not sustainable. "Coordination" is a key concept he shares while talking about being a healthcare infrasrtucture company that creates value for its users.
Learn more about Cotiviti: https://www.cotiviti.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Standard networking events and leadership courses fail to keep women in digital health careers. Half of female tech talent exits the sector by age 35. The solution? Offering practical advice and operational mentorship from women who have actually been successful.
At HIC2026 in Sydney, Australia, Healthcare IT Today sat down with Anita Ghose, CEO at InventiveX and Program Lead for Women in Digital Health Leadership at the Australasian Institute of Digital Health (AIDH). Ghose breaks down why leadership development must center on hard-won deployment lessons rather than abstract theory. She also shares where Australian health systems are targeting AI investments to reduce cognitive load on frontline clinicians.
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Learn more about InventiveX at https://www.linkedin.com/company/inventivexai/about/
Find more great health IT content at https://www.healthcareittoday.com/

The health information management (HIM) profession is undergoing a massive worldwide evolution. AI require strict data governance to function safely, putting a direct spotlight on clinical data quality…and right in the wheelhouse of HIM professionals.
Healthcare IT Today sat down with Kathleen Rogers, Member & Profession Services Manager, and Danika Bakalich, Director of Workforce Advocacy & Development from the Healthcare Information Management Association of Australia (HIMAA). They unpack the worsening shortage of clinical coders, practical strategies to bridge the graduate training gap, and why health information managers must demand a seat at the executive table.
You will also discover why accurate clinical data management is fundamentally an issue of patient safety rather than just a billing exercise.
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Learn more about HIMAA at https://www.himaa.org.au/
Find more great health IT content at https://www.healthcareittoday.com/