Healthcare IT Today Interviews

Safety incidents in healthcare cause tremendous patient suffering—and they also create major financial and operational consequences for health systems. The challenge is that most organizations don’t have enough time, staff, or resources to fully investigate every incident or near miss. According to August Calhoun, president of North America at RLDatix, a global provider of safety, workforce, and data solutions for healthcare organizations, the key to improving safety isn’t simply reporting more events, it’s treating safety as a data issue.
Learn more about RLDatix: https://www.rldatix.com/en-nam/
Healthcare IT Community: https://www.healthcareittoday.com/

You always know an interview is special when it gives you the chills as you listen to the stories.  That was my experience when I met with 86Borders at the recent HIMSS conference.  86Borders counsels people in vulnerable populations who disproportionately suffer from chronic health conditions. These people face multiple barriers, such as in cost, transportation, and time commitments. Furthermore, they often have an "inherent distrust of the health care system," according to Co-Founder and CEO Dan McDonald.
A vivid example of the impact 86Borders can have was offered by VP of Quality Lauren Barca, who summed up their approach as "empathy first." A 51-year-old woman had missed her mammograms for nine years, burdened by working multiple jobs and taking care of children and grandchildren. An 86Borders care coordinator engaged with her, explained the importance of mamm0grams, and set her up to take one that turned up a treatable cancer. 86Borders then helped her navigate the health care system and go into remission.
Learn more about 86Borders: https://www.86borders.com/
Healthcare IT Community: https://www.healthcareittoday.com/

In our recent interview with Pinaki Saha, CEO & Founder at Anshar AI, he put some numbers on the problems that are commonly cited in healthcare billing and revenue. Saha shared that 40-50% of medical claims are denied, and that it can take up to 14 hours for a human to figure out how to get around the denial, so the provider often abandons the claim. Saha also suggests that doctors are spending half their time on administrative work, and that it can take ten hours to get approval for a high-cost medicine.
Lots of providers are interested in how agentic AI can solve problems, but they get overwhelmed by the variety of products offered. Saha recommends picking a small project with a clear goal as a pilot. And two products from Anshar AI, PriorAuthPilot and DenialFighter, seem to fit that agenda.
Learn more about Anshar AI: https://anshar.ai/
Healthcare IT Community: https://www.healthcareittoday.com/

The healthcare industry loses billions to fraud every year and struggles with dangerous patient matching errors. We often treat these as back-office problems to fix later. They are actually severe clinical risks that need immediate attention.
Jay Meier, Chief Identity Technology Strategist at FaceTec, joins Healthcare IT Today to discuss the realities of healthcare fraud and duplicate records. He breaks down how relying on basic passwords leaves health systems vulnerable and explains how verifiable human liveness completely changes the equation. You will learn why keeping biometric data out of centralized databases protects patients and how dual verification (different than two-factor authentication) at the point of care can stop phantom claims permanently.
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Learn more about FaceTec at https://www.facetec.com
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Feed bad data into an artificial intelligence model and it will confidently lie to you. AI is a pattern matcher with zero intuition. It will simply scale your existing data mistakes at a terrifying speed. Proper data governance is the only way to prevent this.
Healthcare IT Today sat down with James Kirtley, Senior Software Engineer, and Julie Lamoureux, Senior Healthcare Consultant, from Dimensional Insight. They break down the messy realities of hospital consolidation and the hidden friction of dirty data . You will learn how establishing clear data rules ends executive arguments over conflicting spreadsheets . This approach builds internal trust and acts as a fast track to better leadership decisions .
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Learn more about Dimensional Insight at https://www.dimins.com/
Find more great health IT content at https://www.healthcareittoday.com/