Healthcare IT Today Interviews

If your clinicians are still charting after dinner, you are not imagining the burnout curve. Many teams have hit the wall and are looking for relief that didn’t require hiring staff they could not find.
In this conversation, Dr. Derrick Hamilton of Juniper Health and Kathy Halcomb of White House Clinics share how NextGen Healthcare’s Ambient Assist changed daily life for their clinicians. Along with Dr. Robert (Bob) Murry, Chief Medical Officer at NextGen Healthcare, they talk openly about pajama time, rising chart backlogs, unexpected early adopters, and the speed at which ambient documentation shifted patient, staff, and family experience.
This conversation shows the surprising speed at which AI scribes can have an impact on a physician practice.
What surprised you most about the results of implementing AI scribes at your organization? Share your experience below.
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Learn more about Juniper Health at https://juniperhealth.org/
Learn more about White House Clinics at https://whitehouseclinics.com/
Learn more about NextGen Healthcare at https://www.nextgen.com/
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[SPONSORED] What happens to radiology workflows when the cloud is unavailable, connectivity drops, or systems are under strain? For many health systems, these scenarios are no longer hypothetical.
In this interview, Karim Karti, CEO of RapidAI, explains how radiology AI platforms need to be built for real-world conditions. The conversation spans resilient cloud architecture that can shift on-prem when needed, why continuity matters in acute care like stroke, and how AI’s long-term value in radiology is moving toward prediction rather than just faster reads.
How are you thinking about resilience and continuity in your imaging and AI strategy? Share what you’re seeing in your organization.
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Learn more about RapidAI at https://www.rapidai.com/
Find more great health IT content at https://www.healthcareittoday.com/

While collecting blood, Versiti collects data. Versiti is a nonprofit founded in 1947 with the two goals of providing a sustainable blood supply to clinical settings and advancing research. Over the past 20 years, the company has tripled in size and provides blood to more than 400 hospitals. The company is now using AI and partnering with Lenovo to improve donor outreach and research.
On the blood donation side, Versiti tries to treat donors as well as a good clinician treats their patients. CIO Lynne Briggs says "we know who you are when you come in the door." Versiti integrates the data from all its partners. CEO Chris Miskel says they get more than 300,000 blood donors every year, so they are using AI to improve engagement and "be more donor-centric."
One simple application is AI-drive chat, but Justin T. Collier, MD, Healthcare CTO in North America at Lenovo mentions also the use of AI to automate documentation and mundane tasks such as engaging with insurers. He says that the value of AI makes it worthwhile to collect more data and keep it "forever." AI can lead to meaningful insights and better research outcomes.
Learn more about Lenovo: https://techtoday.lenovo.com/us/en/solutions/healthcare
Learn more about Versiti: https://versiti.org/
Healthcare IT Community: https://www.healthcareittoday.com/

[SPONSORED] Healthcare organizations invest heavily in analytics, yet improvement often stalls. Reports arrive late. Dashboards feel disconnected from real clinical work. In this conversation, we unpack why timing, trust, and ownership matter more than another metric.
At IHI Forum 2025, Holly Rimmasch, Chief Clinical Officer and SVP of Improvement Services at Health Catalyst, and Kathleen Merkley, SVP of Clinical Improvement, spoked candidly about what actually drives measurable improvement in healthcare. They explore how near-real-time data, AI-guided prioritization, and frontline clinician ownership are changing how health systems approach sepsis, heart failure, cost management, and sustained improvement.
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Learn more about Health Catalyst at https://www.healthcatalyst.com/
Find more great health IT content at https://www.healthcareittoday.com/

[SPONSORED] IT teams hear the same question every budget cycle: does interoperability actually pay off? It turns out the ROI shows up in places most organizations never track.
In this interview, Muhammad Chebli, Vice President of Product at NextGen Healthcare, breaks down where interoperability creates measurable value across scheduling, referrals, inbox load and patient engagement. He also shares why Info Blocking enforcement is not about technology gaps but policy missteps and what NextGen’s Kno2 partnership means for QHIN connectivity.
Plus you’ll hear why Chebli believes APIs are the future front-door to EHRs.
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Learn more about NextGen Healthcare at https://www.nextgen.com/
Find more great health IT content at https://www.healthcareittoday.com/