Healthcare IT Today Interviews

Health information management conferences expose a massive continental divide: US teams fight endless billing complexity while Canadian facilities struggle to capture basic clinical facts. Structural differences in healthcare funding alter the daily operational reality for professionals on each side of the border.
Healthcare IT Today sits down with Jodi McMullin, CEO of ScoJo Consulting, at the eHealth26 conference to unpack how distinct funding models dictate the daily reality of clinical coding. You will discover how portfolio funding versus multi-payer commercial models impacts code volume, and why both systems face severe data accuracy challenges. Learn how clinical documentation improvement programs protect patient safety, reduce claims friction, and secure stable resources.
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Learn more about ScoJo Consulting at https://scojocoding.com/
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Anurag Mehta, Chief Executive Officer and Cofounder at Omega Healthcare, has seen a 10-20% increase in human productivity through AI in revenue cycle management (RCM), and expects at least another 20% improvement over the next couple of years. In our recent interview, Mehta describes the current stresses in healthcare RCM and where AI can help.
When you improve RCM, Mehta says, you improve profits in two ways: by handling bills more efficiently and by getting higher reimbursements by avoiding errors. Thanks to traditional techniques known as robotic process automation (RPA) and the latest AI, you can check 100% of submissions and prior authorization requests rather than just a small subset. Plus, for provider organizations, improved profitability also leads to better credit ratings and further savings.
Learn more about Omega Healthcare: https://www.omegahms.com/
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Hospital leaders who view health information management strictly as a back-office coding function are making a massive operational mistake. Modern healthcare depends on accurate data to survive. Protecting that data requires active stewardship.
Healthcare IT Today sat down with Mahmoud Suleiman, CEO and Registrar at CHIMA. We discussed the accelerating evolution of the HIM profession. Watch to learn why health systems must transition their teams from transactional encoders into strategic leaders who protect data quality and prevent clinical errors.
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Learn more about CHIMA at https://www.echima.ca/
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At the service desks that HCTec runs for health care institutions, AI is transforming the healthcare IT service desk from a reactive support function into a strategic source of operational intelligence. For example, now 100% of service calls can now be reviewed thanks to AI and that data can be put into action. In our recent interview with Dan O’Connor, Vice President of Partner Success, and Chris Durham, Vice President of Service Desk Operations, the term “game-changing” came up repeatedly to describe this data collection and the impact it can have on an organization.
The new reality is that every service desk interaction contains valuable operational data. AI enables health systems to capture, analyze, and act on those insights in near real time, turning thousands of support interactions into actionable intelligence for improving workflows, technology adoption, and clinician experience.
Learn more about HCTec: https://hctec.com/
Healthcare IT Community: https://www.healthcareittoday.com/

The healthcare industry is finally moving past the hype of artificial intelligence and the hope of data standards. Inserting immature tech or standard into an established workflow easily backfires if the deployment fails to adapt to human behavior.
Healthcare IT Today sat down with Aidan Lee and Matt Leduc, Executive Directors at OntarioMD, during the #eHealth26 conference. They share the practical steps required to deploy clinical AI safely and how to activate idle healthcare data standards. Viewers will learn why cross-functional governance and a strict focus on the clinician's daily workload dictate the success of any new tech rollout.
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Learn more about OntarioMD at https://www.ontariomd.ca/
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