Healthcare IT Today Interviews

Cotiviti ties together providers and payers, including the top 25 US health plans, that collectively serve 300 million members in the United States. In this video, CEO Ric Sinclair describes how the "friction" between providers and payers can be resolved by leveraging smarter infrastructure like what Cotiviti provides.
Sinclair looks beyond technology and data, even beyond the use of AI, to talk about how an underlying platform can bring together all the expert insights and reduce the waste in health care. Ultimately, he wants to eliminate denials and appeals by "getting it right the first time" in billing. This requires more than the application of AI in "silos," which he predicts are not sustainable. "Coordination" is a key concept he shares while talking about being a healthcare infrasrtucture company that creates value for its users.
Learn more about Cotiviti: https://www.cotiviti.com/
Healthcare IT Community: https://www.healthcareittoday.com/

Standard networking events and leadership courses fail to keep women in digital health careers. Half of female tech talent exits the sector by age 35. The solution? Offering practical advice and operational mentorship from women who have actually been successful.
At HIC2026 in Sydney, Australia, Healthcare IT Today sat down with Anita Ghose, CEO at InventiveX and Program Lead for Women in Digital Health Leadership at the Australasian Institute of Digital Health (AIDH). Ghose breaks down why leadership development must center on hard-won deployment lessons rather than abstract theory. She also shares where Australian health systems are targeting AI investments to reduce cognitive load on frontline clinicians.
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Learn more about InventiveX at https://www.linkedin.com/company/inventivexai/about/
Find more great health IT content at https://www.healthcareittoday.com/

The health information management (HIM) profession is undergoing a massive worldwide evolution. AI require strict data governance to function safely, putting a direct spotlight on clinical data quality…and right in the wheelhouse of HIM professionals.
Healthcare IT Today sat down with Kathleen Rogers, Member & Profession Services Manager, and Danika Bakalich, Director of Workforce Advocacy & Development from the Healthcare Information Management Association of Australia (HIMAA). They unpack the worsening shortage of clinical coders, practical strategies to bridge the graduate training gap, and why health information managers must demand a seat at the executive table.
You will also discover why accurate clinical data management is fundamentally an issue of patient safety rather than just a billing exercise.
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Learn more about HIMAA at https://www.himaa.org.au/
Find more great health IT content at https://www.healthcareittoday.com/

One of the most interesting organizations in healthcare is Civitas Networks for Health.  This non-profit organization brings together some of the key organizations that provide the national infrastructure for health and health data.  One of their best venues to convene their community is at the upcoming Civitas 2026 Annual conference.
I recently sat down with Jolie Ritzo, CEO at Civitas Networks for Health, Anne Santifer, Executive Director at Arkansas State Health Alliance for Records Exchange, and Dan Cranshaw, Executive Director at KC Health Collaborative, to learn more about what's happening in the Civitas community and get a preview of their annual conference.  One thing they shared was how often healthcare infrastructure serves an important purpose but goes unrecognized. This is by design.  For example, an HIE (Health Information Exchange) may make a patient's information from multiple organizations available to a clinician at the point of care.  The clinician and patient often have no idea how the information from external organizations was made available to them, but having that data often improves care. Good infrastructure like an HIE quietly does this work in the background, often with little recognition.
Learn more about Civitas: https://civitasforhealth.org/
Learn more about Arkansas State Health Alliance for Records Exchange: https://sharearkansas.com/
Learn more about KC Health Collaborative: https://www.kchealthcollaborative.org/
Healthcare IT Community: https://www.healthcareittoday.com/

In every corner of health care—as with other industries—software tools are adding AI capabilities. AI has now come to HIPAA-compliant chat, as explained in this video by Jackie Frey, Product Expert - Healthcare at Zenzap.
Chat and text messaging themselves are complicated in a regulated environment. In the first part of our interview, Frey explains what secure chat must offer to be useful to healthcare organizations. Then, she shares what can go wrong when health care staff resort to common, insecure channels such as email and standard text messaging.
Learn more about Zenzap: https://www.zenzap.co/
Healthcare IT Community: https://www.healthcareittoday.com/