Using AI at Work: AI in the Workplace & Generative AI for Business Leaders

• 64: Using AI for Building Pathfinder Teams with Diane Hammons

  Chris Daigle sits down with Diane Hammons, Director of Digital Engagement at WG Content, to explore how small teams can harness AI without getting lost in the noise. Diane shares the story behind WG Content’s “AI Pathfinders” group, a volunteer-based council that tackles adoption, governance, and practical business cases for generative AI—starting from small wins like summarization and brand knowledge bases, to developing custom GPTs that support writers and clients alike. She covers overcoming skepticism, setting security policies, avoiding the “shiny object” trap, and preparing for the shift from SEO to generative engine optimization (GEO). Packed with actionable ideas, this episode is a playbook for companies ready to move past pilot mode and into measurable AI impact.  🔎 Find Out More About Diane Hammons and WG Content: https://www.linkedin.com/in/dianehammons https://wgcontent.com/about/meet-the-team/diane-hammons/ 🛠 AI Tools and Resources Mentioned in This Episode: ChatGPT ➡ https://openai.com/chatgpt  Chapters: 00:00 - Introduction to Diane Hammons 04:16 - Forming the AI Pathfinders Team 12:31 - Overcoming Team Resistance and Fears 18:21 - Building Security and Client Policies 21:12 - Shadow AI and Responsible Use 25:14 - Gradual AI Adoption Across the Company 29:36 - Handling Data Privacy and Risk 33:22 - Maintaining Client Trust with AI Tools 38:39 - Building Custom GPTs for Brand and Content 45:12 - The Rise of AI Search and GEO 53:00 - How to Connect with Diane Hammons🔸 Be sure to download this week's Smartcut: https://smartcuts.io/64 And check out the related prompts at: https://PromptVault.studioSponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.Please Like & Subscribe!https://twitter.com/usingaiatworkhttps://www.linkedin.com/company/chiefaiofficer/🌐 https://usingaiatwork.com

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• 63: Using AI for Content, Analytics, and SEO with Debra Andrews

  In this episode of Using AI at Work, Chris Daigle dives into an insightful conversation with Debra Andrews, President of Marketri, a strategic B2B marketing consultancy. Debra shares how her team has adopted AI over the past two years—starting with content creation and evolving into analytics, client communications, and even generative engine optimization (AIO). Learn how Marketri builds trust with clients by transparently integrating AI into strategy while maintaining originality and credibility. Debra offers practical steps for teams starting their AI journey, including tools, workflows, and how to balance experimentation with client expectations. A must-listen for marketers, consultants, and any business leader trying to operationalize AI.🔎 Find Out More About Debra Andrews and Marketri:https://www.marketri.comhttps://www.linkedin.com/in/marketridebbieandrews/🛠 AI Tools and Resources Mentioned in This Episode:ChatGPT ➡ https://openai.com/chatgptGemini ➡ https://gemini.google.comClaude ➡ https://claude.aiPerplexity ➡ https://www.perplexity.aiScrunch AI ➡ https://www.scrunchai.comRevere AI ➡ https://www.revere.aiDatabox ➡ https://databox.comSEM Rush ➡ https://www.semrush.comClick Data ➡ https://www.clickdata.comMarketing AI Institute ➡ https://www.marketingaiinstitute.comIdeogram ➡ https://ideogram.aiChapters:00:00 - Introduction to Debra Andrews and Marketri02:00 - How Clients React to AI in Marketing04:15 - Starting the AI Journey: Education and Use Cases07:10 - Early Wins with Content Generation Tools10:45 - Lessons Learned: How to Do Content Right13:55 - What Didn’t Work: Images, Analytics, and More17:00 - New SEO Challenges and AIO Strategy Shifts21:00 - Tools for Generative Engine Optimization25:30 - Driving Trust Through Reviews and PR30:00 - Change Management, Team Buy-In, and Final Advice 🔸 Be sure to download this week's Smartcut: https://smartcuts.io/63And check out the related prompts at: https://PromptVault.studioSponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.Please Like & Subscribe!https://twitter.com/usingaiatworkhttps://www.linkedin.com/company/chiefaiofficer/🌐 https://usingaiatwork.com

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• 62: Using AI for Custom Worklow Solutions with Andrew Amann

  In this episode of Using AI at Work, Chris Daigle sits down with Andrew Amann, CEO of NineTwoThree, a seasoned engineer and product builder who’s been working with AI since 2016. Andrew shares insights from building over 150 AI products and discusses the critical importance of systems thinking, workflow-level automation, and enterprise readiness for AI integration. They explore why most “AI use” today is surface-level and how deeper workflow automations—especially in manufacturing, legal, and finance—can deliver massive returns. From startup struggles to scaling complex AI agencies, Andrew offers practical advice for professionals seeking to evolve their careers or businesses with AI.🔎 Find Out More About Andrew Amann and NineTwoThree:https://www.linkedin.com/in/andrewamann/https://www.ninetwothree.co/🛠 AI Tools and Resources Mentioned in This Episode:ChatGPT ➡ https://openai.com/chatgptZapier ➡ https://zapier.comMake ➡ https://www.make.comLovo ➡ https://www.lovo.aiCursor ➡ https://www.cursor.shGemini ➡ https://gemini.google.comContently AI ➡ https://contently.comChapters:00:00 - Introduction to Andrew Amann03:35 - What 14 Startups Taught Him About Building07:00 - Should You Launch an AI Startup? Maybe Not10:59 - Turn What You Know Into AI Gold15:10 - Why Most Companies Are Doing AI Wrong18:48 - The Future: AI That’s Baked Into Everything23:35 - Twitter Hacks vs. Real AI Engineering27:56 - Finding Clients in a Noisy AI Market32:40 - Pricing AI: It’s Not About Time Spent37:45 - Getting Teams Excited About AI Again46:18 - How to Work with Andrew and His Team🔸 Be sure to download this week's Smartcut: https://smartcuts.io/62And check out the related prompts at: https://PromptVault.studioSponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.Please Like & Subscribe!https://twitter.com/usingaiatworkhttps://www.linkedin.com/company/chiefaiofficer/🌐 https://usingaiatwork.com

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• 61: Using AI for Seamless Workplace Booking with Khurram Sheikh

  In this episode of Using AI at Work, Chris Daigle sits down with Khurram Sheikh, founder and CEO of CXAI, a public company revolutionizing the way large enterprises manage workplace logistics through AI. Khurram introduces CXAI’s powerful platform that simplifies desk and meeting room reservations, enables personalized employee experiences, and delivers real-time space analytics. With global clients like Visa, Adobe, and Warner Bros., CXAI is helping teams navigate hybrid work with ease—automating everything from conference room bookings to in-office lunch orders through a natural language interface. Learn how workplace booking powered by AI is solving real problems for employees and employers alike.🔎 Find Out More About Khurram Sheikh and CXAI:https://www.linkedin.com/in/khurram-sheikh-2020/https://[email protected]🛠 AI Tools and Resources Mentioned in This Episode:CXAI App ➡ https://www.cxapp.comGoogle Cloud Platform (GCP) ➡ https://cloud.google.comGoogle Translate ➡ https://translate.google.comChapters:00:00 - Introduction to Khurram Sheikh and CXAI01:19 - From Stanford to Sprint: Building the First 4G Network02:23 - How the Hybrid Work Shift Inspired CXAI04:45 - What the CXAI App Actually Does for Employees06:35 - Real-World Client Example: Warner Bros. in Singapore08:36 - Automation, AI Integration, and Voice-Driven Experience13:18 - Designing for Productivity, Engagement, and Personalization17:40 - Return-To-Office Strategy and the Role of Data24:17 - The CXAI Kiosk and Smart Office Access44:12 - CXAI Demo: Booking, Navigation, and Analytics in Action🔸 Be sure to download this week's Smartcut: https://smartcuts.io/61And check out the related prompts at: https://PromptVault.studioSponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.Please Like & Subscribe!https://twitter.com/usingaiatworkhttps://www.linkedin.com/company/chiefaiofficer/🌐 https://usingaiatwork.com

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• 60: Using AI to Drive Organizational Change with Sara Flowers

  In this episode of Using AI at Work, host Chris Daigle catches up with longtime business strategist and Chief AI Officer graduate, Sara Flowers. Known for her deep expertise in workplace optimization, Sara shares how she’s used generative AI to revolutionize operations for multiple eight-figure companies. From streamlining customer service with enterprise tools like Ada to designing custom GPTs for project management, newsletters, and time tracking, Sara reveals her change management strategies and how she seamlessly integrates AI to boost human productivity—not replace it. This is a masterclass in how AI can drive ROI, team morale, and scalability across departments.🔎 Find Out More About Sara Flowers and Grow With Flowers:LinkedIn: https://www.linkedin.com/in/thesaraflowers/Website: https://www.growwithflowers.comEmail: [email protected]🛠 AI Tools and Resources Mentioned in This Episode:ChatGPT ➡ https://chat.openai.comChatGPT for Teams ➡ https://openai.com/teamsAda ➡ https://www.ada.cxTimely ➡ https://memory.ai/timelyTrello ➡ https://trello.comSlack ➡ https://slack.comMidjourney ➡ https://www.midjourney.comChapters:00:00 - Welcome Back and Introducing Sara Flowers01:18 - Sara’s Background and Entry into AI04:03 - From ChatGPT Curiosity to Full Integration07:01 - Building Bots for Every Client Use Case10:22 - Automating Customer Service with Ada15:00 - Measurable Impact and Internal Buy-In20:18 - Managing Change with AI and Transparency26:36 - Expanding AI Across All Departments33:58 - Structuring Teams Around Ongoing AI Growth41:55 - Hiring, Vetting, and The AI Talent Gap50:44 - Final Thoughts and Invitation to Connect 🔸 Be sure to download this week's Smartcut: https://smartcuts.io/60And check out the related prompts at: https://PromptVault.studioSponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.Please Like & Subscribe!https://twitter.com/usingaiatworkhttps://www.linkedin.com/company/chiefaiofficer/🌐 https://usingaiatwork.com

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