AI Proving Ground Podcast

• From Pilots to Productivity: Unlocking the True ROI of Microsoft Copilot

  Millions of employees now have Microsoft Copilot at their fingertips, but only a small fraction of organizations have scaled it successfully. In this episode of the AI Proving Ground Podcast, World Wide Technology's Mike Davis and Softchoice's Craig McQueen share hard-won lessons on driving adoption, overcoming change management challenges and moving from pilots to measurable ROI. If your Copilot rollout has stalled, this conversation could be your roadmap forward.Support for this episode provided by: LogitechMore about this week's guests:Craig McQueen, Vice President for Digital Acceleration provides strategic direction and leadership in driving the creation of highly differentiated, customer-centric service capabilities and offerings for Softchoice. Craig and his team bring to life Softchoice strategy by painting a vision for technologies we take to customers, lead the development of the services required to help our customers adopt the most secure solutions across cloud, data center, collaboration and the digital workplace.Craig's top pick: Microsoft 365 Copilot Wave 2: Spring 2025 Release OverviewMike Davis has more than 20 years of experience in the IT services industry, specializing in voice and video technologies from Microsoft, Cisco, Zoom, Poly, and Pexip. With a business-driven approach, he possesses extensive knowledge of professional services to guide cross functional teams in diverse projects from execution to completion and is recognized as a trusted advisor for public and private sector customers throughout the technology life cycle.Mike's top pick: Digital Trends Spotlight: Key Insights on Workforce Productivity ToolsThe AI Proving Ground Podcast leverages the deep AI technical and business expertise from within World Wide Technology's one-of-a-kind AI Proving Ground, which provides unrivaled access to the world's leading AI technologies. This unique lab environment accelerates your ability to learn about, test, train and implement AI solutions. Learn more about WWT's AI Proving Ground. The AI Proving Ground is a composable lab environment that features the latest high-performance infrastructure and reference architectures from the world's leading AI companies, such as NVIDIA, Cisco, Dell, F5, AMD, Intel and others. Developed within our Advanced Technology Center (ATC), this one-of-a-kind lab environment empowers IT teams to evaluate and test AI infrastructure, software and solutions for efficacy, scalability and flexibility — all under one roof. The AI Proving Ground provides visibility into data flows across the entire development pipeline, enabling more informed decision-making while safeguarding production environments.

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• AI Acceleration in Action: How Higher Ed Is Balancing Innovation vs. Risk

  AI is transforming higher education — from classrooms to research labs — but with innovation comes risk. How can universities protect sensitive data, meet compliance obligations, and still foster discovery? In this episode of the AI Proving Ground Podcast, WWT Higher Ed Principal Advisor Janet and Principal Cybersecurity Consultant for AI Bryan Fite share how one leading university is tackling AI governance and building guardrails that empower rather than restrict. Their insights reveal why higher ed is a proving ground for responsible AI adoption — and why every industry should be paying attention.Support for this episode provided by: InfobloxMore about this week's guests:Bryan Fite is a committed security practitioner and serial entrepreneur, who uses Facilitated Innovation to solve "Wicked Business Problems". Having spent over 25 years in mission-critical environments, Bryan is uniquely qualified to advise organizations on what works and what doesn't. He has worked with organizations in every major vertical throughout the world and has established himself as a trusted advisor. "The challenges facing organizations today require a business reasonable approach to managing risk, trust and limited resources, while protecting what matters."Bryan's top pick: Shadow AI: The Threat You Didn't See ComingJanet McIllece serves as a Principal Advisor for World Wide Technology with a focus on higher education. Her specialties include strategy design and aligning technology solutions with business architecture, institutional priorities, processes and operations. She uses human-centered innovation approaches to help stakeholders align on a vision and successful implementation path forward by advising, guiding and collaborating on how various paths do - and don't - translate to WWT's technology solutions.Janet's top pick: Using AI to Elevate the Student Experience in Higher Education The AI Proving Ground Podcast leverages the deep AI technical and business expertise from within World Wide Technology's one-of-a-kind AI Proving Ground, which provides unrivaled access to the world's leading AI technologies. This unique lab environment accelerates your ability to learn about, test, train and implement AI solutions. Learn more about WWT's AI Proving Ground. The AI Proving Ground is a composable lab environment that features the latest high-performance infrastructure and reference architectures from the world's leading AI companies, such as NVIDIA, Cisco, Dell, F5, AMD, Intel and others. Developed within our Advanced Technology Center (ATC), this one-of-a-kind lab environment empowers IT teams to evaluate and test AI infrastructure, software and solutions for efficacy, scalability and flexibility — all under one roof. The AI Proving Ground provides visibility into data flows across the entire development pipeline, enabling more informed decision-making while safeguarding production environments.

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• Private AI vs. Cloud: How Enterprise Leaders Can Make Smarter Build-or-Buy Decisions

  Is your organization ready to own AI or are you better served by leveraging the speed and scale of the cloud? In this episode of the AI Proving Ground Podcast, WWT High-Performance Architecture Director Jeff Fonke and VP of Advanced Technology Solutions Jeff Wynn break down the toughest question facing IT leaders today: should you build or buy your AI capabilities? From the economics of inference costs to hybrid cloud realities, the two Jeffs share practical strategies on private AI, workload orchestration, data readiness and overcoming the enterprise skills gap.Support for this episode provided by: Google CloudMore about this week's guests:Jeff Fonke is a passionate technology leader, who leads new and growth solutions areas at World Wide Technology, including High-Performance Architectures that support AI and Data. With over 25 years of experience in the tech industry at WWT, he has a proven track record of building scalable data center architecture solutions within WWT's own IT organization, WWT's Advanced Technology Center, leveraging those experiences to help advance customers along their journey to simplify the complex.Jeff F.'s top pick: Avoiding an AI Nightmare: Strategies for Scalable IT InfrastructureJeff Wynne is a highly accomplished technology professional with an unwavering commitment to client success. As Vice President of Technical Delivery & Engineering, Jeff is responsible for leading teams that help clients achieve their business goals through technology solutions. With more than 20 years of experience in the industry, Jeff has developed specialized expertise in cloud computing, networking, cybersecurity, and software development. He is a strategic thinker and adept problem-solver who excels at delivering outcomes that exceed client expectations. Above all, Jeff is deeply passionate about building lasting relationships and creating positive impact for clients, which he believes is the true measure of his success.Jeff W.'s top pick: Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and GrowthThe AI Proving Ground Podcast leverages the deep AI technical and business expertise from within World Wide Technology's one-of-a-kind AI Proving Ground, which provides unrivaled access to the world's leading AI technologies. This unique lab environment accelerates your ability to learn about, test, train and implement AI solutions. Learn more about WWT's AI Proving Ground. The AI Proving Ground is a composable lab environment that features the latest high-performance infrastructure and reference architectures from the world's leading AI companies, such as NVIDIA, Cisco, Dell, F5, AMD, Intel and others. Developed within our Advanced Technology Center (ATC), this one-of-a-kind lab environment empowers IT teams to evaluate and test AI infrastructure, software and solutions for efficacy, scalability and flexibility — all under one roof. The AI Proving Ground provides visibility into data flows across the entire development pipeline, enabling more informed decision-making while safeguarding production environments.

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• Enterprise AI Adoption: How Workforce AI Is Changing the Future of Work

  Organizations are racing to unlock the potential of workforce AI, but only a few have cracked adoption at scale. In this episode of the AI Proving Ground Podcast, VP of Digital Experiences Joe Berger and workforce AI expert Kait Miller break down why AI pilots stall, how to move from pockets of success to enterprise-wide impact and why employees often trust consumer AI more than company-approved tools. Kait and Joe explore the hidden gap between employee adoption and enterprise rollout, address the build vs. buy conundrum and walk through a real-world case study at WWT that slashed days of work into hours and generated new revenue.Support for this episode provided by: OmnissaMore about this week's guests: Joe Berger is Vice President of WWT's Digital Experience Practice, with over 20 years of expertise in end-user computing, collaboration and AI-driven workforce solutions. He has partnered with Microsoft and Cisco on innovative initiatives and frequently speaks at client advisory boards. Passionate about simplifying experiences to drive productivity, Joe also contributes to outlets like Forrester Research, CIO.com, Wired and CRN.Joe's top pick: How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational SuccessKait Miller specializes in Workforce AI at WWT. She aims to identify growth opportunities and partnerships in this field, leveraging WWT's capabilities around worker productivity solutions. These tools enhance productivity, efficiency and innovation by integrating AI into everyday business processes.Kait's top pick: Digital Trends Spotlight: Key Insights on Workforce Productivity ToolsThe AI Proving Ground Podcast leverages the deep AI technical and business expertise from within World Wide Technology's one-of-a-kind AI Proving Ground, which provides unrivaled access to the world's leading AI technologies. This unique lab environment accelerates your ability to learn about, test, train and implement AI solutions. Learn more about WWT's AI Proving Ground. The AI Proving Ground is a composable lab environment that features the latest high-performance infrastructure and reference architectures from the world's leading AI companies, such as NVIDIA, Cisco, Dell, F5, AMD, Intel and others. Developed within our Advanced Technology Center (ATC), this one-of-a-kind lab environment empowers IT teams to evaluate and test AI infrastructure, software and solutions for efficacy, scalability and flexibility — all under one roof. The AI Proving Ground provides visibility into data flows across the entire development pipeline, enabling more informed decision-making while safeguarding production environments.

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• AI Won’t Save You: Easterly, Joyce and CISOs on the Cybersecurity Reality No One Wants to Hear

  At a time when AI feels like oxygen — powering every tool, every conversation, every strategy — security leaders at the forefront are sounding the alarm: it won’t fix the fundamentals. In this episode, top voices from government, industry and the next generation of cyber talent share unfiltered perspectives on AI-augmented threats, the velocity of attacks and what it really takes to defend in 2025 and beyond. Interviews include former CISA Director Jen Easterly, former NSA Cybersecurity Director Rob Joyce and a bevy of cyber experts from inside and out of WWT.Support for this episode provided by: SentinelOne The AI Proving Ground Podcast leverages the deep AI technical and business expertise from within World Wide Technology's one-of-a-kind AI Proving Ground, which provides unrivaled access to the world's leading AI technologies. This unique lab environment accelerates your ability to learn about, test, train and implement AI solutions. Learn more about WWT's AI Proving Ground. The AI Proving Ground is a composable lab environment that features the latest high-performance infrastructure and reference architectures from the world's leading AI companies, such as NVIDIA, Cisco, Dell, F5, AMD, Intel and others. Developed within our Advanced Technology Center (ATC), this one-of-a-kind lab environment empowers IT teams to evaluate and test AI infrastructure, software and solutions for efficacy, scalability and flexibility — all under one roof. The AI Proving Ground provides visibility into data flows across the entire development pipeline, enabling more informed decision-making while safeguarding production environments.

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