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Positive Image Podcast

Nicole Manzer and Alicia Lumsden
Positive Image Podcast
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5 of 38
  • Talk Less, Guide More
    In this episode, Nicole and Alicia dive into the art of communication and boundaries with salon teams. They explore how salon owners can stop being the fixer and start empowering their staff to solve problems on their own. From asking the right coaching questions to explaining the "why" behind business decisions, they share strategies to build stronger, more self-sufficient teams. They also open up about navigating the fine line between personal and professional relationships at work—and how to clearly communicate when it's time to switch hats. Whether you manage a big team or a small crew, this episode will give you the tools to lead with clarity, compassion, and confidence. 💡 Want to know how documenting systems, active listening, and healthy boundaries can transform your salon culture? Tune in! Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas, suggestions, or comments [email protected] Work with Nicole [email protected] Work with Alicia [email protected]
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  • Tech, Tools & the Future: AI in the Salon Industry
    In this episode, Nicole and Alicia explore how AI and emerging technology are transforming the salon industry—from marketing to client care and beyond. They break down how tools like ChatGPT can simplify everyday tasks like writing emails, creating social media content, and managing rebooking reminders. Nicole shares how AI has been a game-changer in supporting her as a neurodivergent business owner, while Alicia highlights how automation can ease operations like payroll and appointment confirmations. They also touch on the emotional side of adopting new tech: the fear, the resistance, and the undeniable need to evolve as consumer behaviour shifts. From AI-generated images to the future of virtual try-ons, this episode encourages salon pros to explore digital tools while staying rooted in the human connection that makes the beauty industry special. Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas suggestions or comments at [email protected] Work with Nicole - [email protected] Work with Alicia - [email protected]
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  • The Educator’s Mindset with Ira Pope Sage
    In this episode, Nicole and Alicia explore the mindset it takes to be a great educator with industry veteran Ira Pope Sage. With over 20 years of experience, Ira shares how discipline, patience, and personal growth have shaped his teaching philosophy. He dives into the importance of adapting education to different learning styles, including neurodivergent thinkers, and why connection-focused education is the future. Plus, he breaks down his clock cutting method and the vision behind his new scissor line, Stoke Lords. If you're looking to grow as a stylist or educator, this episode is packed with insight and inspiration! Tickets to Ira Pope Sage + Jun Jie Cutting Class Toronto  Follow Ira @irapopesage Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas suggestions or comments at [email protected] Work with Nicole - [email protected] Work with Alicia - [email protected]
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  • Salon Business Models: Which One is Right for You?
    In this episode, Nicole and Alicia break down the pros and cons of different salon business models—suite rental, chair rental, commission-based stylist, and full salon ownership. They discuss financial risks, creative freedom, work-life balance, and long-term career goals. Whether you're looking for full independence or a structured salon environment, this episode will help you weigh your options and choose the best path for your beauty career. Tune in to gain insights on maximizing your success in any setup! Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas suggestions or comments at [email protected] Work with Nicole - [email protected] Work with Alicia - [email protected]
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  • Inside the Sales Rep Role: Hard Conversations, Business Growth & Industry Tariffs
    What does a sales rep actually do—and just as importantly, what don’t they do? In this episode of the Positive Image Podcast, Nicole and Alicia sit down with Julia, a seasoned sales consultant with a background in hairdressing and salon ownership, to uncover the real role of a sales rep in a salon’s success. They discuss how to build a strong, transparent relationship with your rep, navigate hard conversations about budgets and boundaries, and leverage your rep’s expertise to grow your business—without overspending. Plus, they dive into the hot topic of tariffs in the beauty industry, how they could impact pricing and product availability, and why salon owners should stay informed. If you’ve ever wondered how to maximize your partnership with a sales rep or how upcoming changes in the industry might affect your bottom line, this episode is packed with insights you won’t want to miss! Julia's info:  Follow Julia on Instagram  Liquid Luxury on Instagram Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas suggestions or comments at [email protected] Work with Nicole - [email protected] Work with Alicia - [email protected]
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About Positive Image Podcast

Welcome to Positive Image, the podcast that dives deep into the fascinating world of the hair and beauty industry. Join us, your hosts Alicia and Nicole, two accomplished salon owners, educators, and coaches, as we take you on an enlightening journey through the art and science of enhancing your beauty and confidence. In a world where appearance plays a significant role, we believe that the pursuit of beauty should be empowering, inclusive, and most importantly, positive. With our combined expertise and passion for the industry, we're here to bring you engaging discussions, expert insights, and inspiring stories that will not only transform the way you think about beauty but also help you discover your true, authentic self. Each episode of Positive Image is carefully curated to explore a wide range of topics, from the evolution of beauty standards and the secrets behind successful salon businesses to the latest trends in hair styling, skincare, and makeup. We'll debunk myths, share practical tips, and introduce you to the incredible individuals shaping the industry. But our podcast is more than just beauty tips; it's about fostering self-esteem, promoting diversity, and embracing individuality. We'll delve into the personal stories of real people whose lives have been transformed by the power of self-care and self-expression. Alicia and Nicole have made it their mission to not only provide you with the knowledge and skills needed to look and feel your best but also to create a supportive and uplifting community where everyone can celebrate their uniqueness. Positive Image is not just another beauty podcast; it's a movement towards a more positive and inclusive world of beauty. So, whether you're a seasoned beauty professional or someone looking to explore the wonders of self-care, join us on this exciting journey of self-discovery, empowerment, and transformation. Tune in to Positive Image and let's redefine beauty together. Because when you feel good about yourself, you can truly shine! Subscribe now and be part of the positive change. Follow us here @hello.positiveimage @nicole.manzer @aliciacreate Connect with us here [email protected], [email protected], [email protected]
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