Episode 95: Inside the World of Exam Security – Protecting the Integrity of Licensure Exams
In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey is joined by exam security leaders Wally Dalrymple (ETS), Roddy Meade (Prometric), and Harry Samit (Pearson VUE) to explore the rapidly evolving landscape of licensure exam integrity. The guests discuss how testing organizations are combating cheating through layered security—from 360° room scans and AI-assisted proctoring to undercover investigations and data forensics. They examine both the human and technical dimensions of exam fraud, including organized cheating rings, proxy testing, and emerging threats like deepfakes and generative AI. Together, they share how collaboration, education, and deterrence strategies are essential in maintaining public trust and protecting the pathways into licensed professions.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode95_exam_security_integrity_111125_transcript.pdf
--------
53:44
--------
53:44
Episode 94: Turning Consumer Feedback into Action - Lessons from Ontario's Financial Regulator
In this episode of Regulation Matters: a CLEAR conversation, host Line Dempsey speaks with Stuart Wilkinson, Chief Consumer Officer at Ontario’s Financial Services Regulatory Authority (FSRA), about practical approaches to consumer engagement in regulation. Stuart explains how FSRA amplifies the consumer voice through research and a consumer advisory panel, ensuring that consumer experiences with regulated services inform regulatory priorities. He shares examples of how this work has shaped FSRA’s operations, from developing a vulnerability framework to integrating consumer insights into supervision plans. The discussion also addresses common challenges regulators face when engaging the public and why listening to consumers is essential to protecting the public interest.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode94_consumer_engagement_101425_transcript.pdf
--------
25:45
--------
25:45
Episode 93: Telling Our Story - From First Conference to Lasting Impact
In this episode of Regulation Matters: a CLEAR Conversation, host Line Dempsey continues CLEAR’s Telling Our Story series with board members Mark Steinagel, Jessica Kallipolites, and Shilo Tooze. Together, they reflect on their first encounters with CLEAR, the connections that drew them into committee and board service, and the lasting impact of conference learnings on their regulatory work. The discussion highlights themes of compassion in regulation, the importance of trust with the public, and the value of adapting to change. With stories of practical policy shifts, professional growth, and organizational improvement, the conversation illustrates how CLEAR fosters collaboration and equips regulators to meet emerging challenges while shaping the future of regulatory excellence.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode93_AEC_Impact_Story_090925_transcript.pdf
--------
43:09
--------
43:09
Episode 92: Licensure and Labor - Removing Unnecessary Barriers to Opportunity
The August episode of Regulation Matters: a CLEAR Conversation focuses on the upcoming CLEAR Annual Educational Conference, taking place in Chicago, Illinois. Camile Lindsay, Director of the Division of Financial and Professional Regulation in Illinois, shares key findings from the state’s CLIMB Task Force report, which addresses unnecessary licensure barriers—especially for justice-involved individuals and professions like hair braiding. She outlines IDFPR’s proactive reforms, including system modernization, community engagement, and legislative initiatives. Then, keynote speaker and economist Jeff Korzenik offers a compelling preview of his upcoming talk on labor force participation, second-chance hiring, and what the U.S. can learn from countries like Japan in addressing workforce shortages. Together, these conversations highlight how licensing bodies can balance public protection with inclusive policies that foster opportunity and economic resilience.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode92_AEC_preview_081225_transcript.pdf
--------
34:47
--------
34:47
Bonus Episode: Further Conversation about Arkansas’s Digital Transformation
In this bonus episode of Regulation Matters: a CLEAR conversation, host Line Dempsey continues the conversation with Ken Anderson, CIO of the Arkansas Department of Labor and Licensing, and Christy Williams, General Manager of Tyler Technologies’ Arkansas unit. Building on the previous episode’s discussion of digital transformation, this follow-up explores strategies for interagency collaboration, innovations in data sharing, and test cases for applying artificial intelligence to licensing and inspection processes. The conversation also features practical advice for new regulatory leaders and a shared vision of a paperless, efficient future. With Arkansas setting an example in digital modernization, the conversation offers both inspiration and practical insights for jurisdictions seeking to evolve their regulatory systems.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_bonus_episode_Tyler_digital2_072225_transcript.pdf
CLEAR’s podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics.
1) CLEAR is a place for novel, thoughtful, non-partisan debate, undertaken inclusively and respectfully. Those who contribute to the debate speak in their own capacity, and do not necessarily represent the view(s) of CLEAR.
2) CLEAR provides a space in which contentious issues can be safely and respectfully discussed, grounded in a sound body of professional regulatory knowledge.
3) Acting in the public interest, regulations, and the views of regulators and the wider public, evolve over time. Discussions at CLEAR reflect this evolution of thinking, encompassing a wide variety of considered opinion.
Music clips: ”Someone Else” by Full Power Music, licensed through Adobe Stock
Canada - english