Software Testing Unleashed - QA, DevEx & Quality Engineering

What happens to quality when anyone can generate code with a prompt but nobody checks whether it actually works? With Olivier Denoo I talk about why that question puts expert testers in a stronger position than many managers currently assume. We get into the real risk of AI that always sounds right, the edge cases a lost suitcase in Brussels reveals, and why the hardest unsolved problem in testing is still the same one Olivier ran into three decades ago: describing precisely what you want. The skills I keep coming back to in this conversation are business understanding, communication, and the ability to spot what the AI confidently got wrong.

Why do we rush to fix problems before we actually understand them? With Nirmala Saneechur I talk about Lean management, what it means to deliver quality at the right time rather than just on time, and why spending a full day understanding a problem is not wasted time. We get into what waste really means in a software project, including the story of 15 features a client never used, and how working in silos creates the kind of back-and-forth that slows everything down.

Slow systems don't just annoy users, they cost companies real money, and most teams only find out when the phone starts ringing. With Rao Dhaligadoo I talk about what it actually takes to catch performance problems before customers do. We get into how a 70 percent CPU threshold can trigger an automated chain of monitoring, ticket creation, and root cause analysis, and why that matters more than it sounds. Rao also shares what it feels like to spend 45 hours in a war room at a bank, watching a CIO walk in at 1 a.m. while the whole team sits in silence, and how that experience shaped the way he thinks about proactive testing.

Forty percent of automation time lost to flakiness and maintenance: that is the reality Lilia Gargouri describes. I talked with Lilia about end-to-end test automation at scale, and what struck me most was how far back the real solutions reach: a single HTML attribute added in 2017 still pays dividends today, simply because the team decided to use it consistently and never change it. We get into the full picture, from how to accurately identify every UI element without XPath gymnastics, to why fifteen well-chosen test cases can outperform five hundred noisy ones, to naming conventions and layered library architecture that keep maintenance from spiraling. And for anyone sitting on an old, flaky test suite right now, Lilia has a concrete answer for where to start.

With Sebastian Malyska I talk about what sits behind the APIs testers often take for granted. We get into why REST is still on top but not the whole story, how GraphQL and webhooks fit into the picture, and what actually happens when an AI agent talks to a real system through MCP. There is a practical argument running through all of it: if you understand the protocol layer, you can make smarter decisions about where to test, how to structure automation, and how to avoid burning unnecessary tokens and budget. Sebastian also makes the case that front-end testers are already closer to this world than they think, and that the next step in the career is simply to look one layer down.