The Unshakeables

Christopher Borgatti learned the business from his father. His son, Christopher, learned it from him. Since 1935, four generations of Borgattis have been rolling pasta in the same Bronx shop through the Depression, through WWII, through changing neighborhoods, through the internet age and through a pandemic. The name on the door has never changed. Neither has the commitment to quality.
But legacy does not mean easy. When bird flu sent egg prices through the roof, the Borgattis absorbed the cost rather than pass it on to their customers. When the ravioli machine broke in the middle of Christmas week, their most critical week of the year, they did not close up shop. They fixed it.
Join Ben and Kathleen as they talk with Christopher and Christopher about what it really means to be a neighborhood institution, why putting customers over profits is both a values decision and a business strategy and how a family pasta shop has outlasted nearly a century of American upheaval. These are The Unshakeables.
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Patricia Ermecheo always knew she would build something. She just didn’t know what — until she saw mountains of discarded clothing headed for landfills. When she couldn’t find a way to break textiles back down into usable fiber, she built one. That company became OSOMTEX. But building a solution no one else has figured out comes at a cost. The same drive that powered Patricia forward pushed her toward burnout, putting both her health and her company at risk.

In this episode, Ben and Kathleen talk with Patricia about the isolation of entrepreneurship, navigating partnerships with major brands as a small player and why sometimes going backward through the supply chain is the only way forward. These are The Unshakeables.
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Millionaire-making tech start-ups are most often associated with Silicon Valley. But this software revolution begins on a woman’s kitchen table in rural Britain in the 1960s. Steve Shirley faced extraordinary odds. After escaping Nazi Germany as a child, she later encountered workplace discrimination and endured deep personal tragedy. But she persevered to build a business decades ahead of its time, creating opportunities for hundreds of women.
Tim Harford is joined by Ben Walter, CEO of Chase for Business and host of The Unshakeables podcast, to explore the life, legacy and lessons of an overlooked titan of tech.
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Everyone's talking about AI. In boardrooms, in government and around the kitchen tables — it's everywhere. But what does it actually mean for small businesses, and how are they using it to get ahead?

Recorded live at South by Southwest, Ben and Kathleen are joined onstage by Oz Woloshyn — journalist, CEO of Kaleidoscope tech podcast network and a small business owner himself — to cut through the noise and focus on what AI actually means for the people running businesses day to day. Kathleen also shares how several past guests are already putting AI to work. You’ll hear real examples with real impact, and learn whether this moment finally tips the scales in favor of small business owners.
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Nubia Perez had a plan for her life — marry abroad, raise trilingual kids and build something global. But when her father fell ill, Gretna Machine Shop needed her more than her plans did. The family business was suddenly without direction, and Nubia stepped in to put out fires. But the business didn’t need a firefighter — it needed a leader. For a decade, both Nubia and the company muddled through what she calls the "dark ages," until one day, a children's movie gave her the answer she'd been looking for.
Join Ben Walter and Kathleen Griffith as they talk to Nubia about stepping up unexpectedly, building an oil and gas business in Houston (it’s a good place for it!), and why flat leadership doesn’t mean leaderless. These are The Unshakeables.
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