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The Revenue Leadership Podcast with Kyle Norton

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The Revenue Leadership Podcast with Kyle Norton
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  • E32: Layering SLG Without Breaking the Product with John Eitel
    Most product-led companies hit a wall when they try to add sales-led growth. Too often, the motions clash, teams misalign, and growth stalls. So, how do you scale revenue without sacrificing your product-led roots?In this episode of The Revenue Leadership Podcast, Kyle Norton sits down with John Eitel, former Global VP of Sales & Success at Canva and CRO at Demandbase, about how to successfully layer a sales-led motion on top of a product-led foundation. Drawing from his experience at WP Engine and Canva, John shares how to identify the right signals to introduce sales, validate demand through customer conversations, and build a commercially viable offering without cannibalizing PLG momentum. He also reflects on how the CRO role is evolving in today’s market—and why adaptability, experimentation, and cross-functional alignment are more important than ever.New episodes of The Revenue Leadership Podcast with Kyle Norton drop every Wednesday.Stay ahead with the latest industry developments, emerging go-to-market trends, and valuable benchmarking data. Subscribe to Topline Newsletter for expert insights from Asad Zaman every Thursday.Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Catch full-length episodes every Sunday and bite-sized mini-episodes every Thursday, where our hosts sit down with top B2B tech leaders to unpack their biggest challenges—and how they overcame them.You’re invited! Join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast!Key Moments: (00:00) Introduction(08:51)Commercialization Strategies for SLG(12:13) Customer Success and Support in SLG(14:56) Pricing and Packaging for Enterprise Solutions(17:52) Building the Sales Team for Growth(20:52) Hiring the Right Sales Reps for Success(30:48) Understanding User Adoption and Buyer Dynamics(35:24) Team Building Strategies: Lessons from WP Engine and Canva(37:23) Key Roles in Early Team Development(42:54) Metrics for Revenue Leaders: Signals to Invest or Pull Back(45:42) Understanding Sales-Led Growth and Incremental Value(48:13) Balancing Sales and Self-Service Models(51:54) Product Differentiation for Market Segments(59:03) Aligning Sales, Marketing, and Product(01:10:02) The Disparity in Revenue Talent(01:13:00) Framework for Company Selection(01:18:26) Optimizing for Company Quality(01:21:10) What Separates Good from Great CROs?(01:23:03) Advice for Young Leaders(01:24:26) Lessons Learned in Team Dynamics(01:26:26) Insights on Mental Health and Leadership
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  • The Rise of the 10X SDR with Florin Tatulea of Common Room
    In today’s episode, Kyle sits down with Florin Tatulea, Head of Sales Development at Common Room, to discuss the evolution of outbound sales in the context of AI and technology. Florin shares insights on the importance of understanding signals and intent in sales, the changing profile of sales reps, and the role of RevOps in strategizing outbound efforts. The discussion highlights the need for collaboration across departments and the importance of sales reps mastering AI tools to effectively engage with prospects. They also explore the changing role of sales development leaders, the hiring process, and the significance of compensation in retaining talent. The discussion emphasizes the need for a diverse skill set within sales teams and the importance of continuous learning and adaptation in a rapidly changing environment.New episodes of The Revenue Leadership Podcast with Kyle Norton drop every Wednesday.Stay ahead with the latest industry developments, emerging go-to-market trends, and valuable benchmarking data. Subscribe to Topline Newsletter for expert insights from Asad Zaman every Thursday.Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Catch full-length episodes every Sunday and bite-sized mini-episodes every Thursday, where our hosts sit down with top B2B tech leaders to unpack their biggest challenges—and how they overcame them.Your’re invited! Join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast!Key Moments:(00:00) Introduction(01:49) Understanding Outbound Sales and AI's Role(08:38) Defining Signals and Intent in Sales(10:58) The Evolution of Outbound Sales: From 1.0 to 3.0(14:47) The Profile of an Outbound 3.0 Sales Rep(32:35) Building Champions in Rev Ops(38:03) Leveraging AI for Account Insights(39:53) Human Touch in AI Outreach(45:52) Innovative Approaches to Outbound Sales(49:57) The Evolution of Networking and Referrals(01:01:59) Teaching and Sharing Insights with Prospects(01:05:04) The Role of Sales Development Leaders(01:09:53) Hiring and Developing Effective Sales Teams(01:15:08) The Importance of Compensation and Career Paths in Sales
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  • Building AI-Powered Sales Teams with Finally's CRO Kevin "KD" Dorsey
    Kevin "KD" Dorsey is the Chief Revenue Officer at Finally, an all-in-one accounting and finance platform that recently raised $200 million in Series B funding. KD joins the show to discuss real-world examples of how he uses AI in his day-to-day: from developing internal AI agents to evaluating his team's calls.New episodes of The Revenue Leadership Podcast with Kyle Norton drop every Wednesday.Stay ahead with the latest industry developments, emerging go-to-market trends, and valuable benchmarking data. Subscribe to Topline Newsletter for expert insights from Asad Zaman every Thursday.Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Catch full-length episodes every Sunday and bite-sized mini-episodes every Thursday, where our hosts sit down with top B2B tech leaders to unpack their biggest challenges—and how they overcame them.Your’re invited! Join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast!Key Moments: (00:00) - Introduction and Podcast Overview(01:22) - Guest Introduction: Kevin Dorsey(02:00) - Diving into AI and GTM(02:51) - AI in Sales: Practical Applications(06:36) - Building AI Tools Internally(14:21) - Call Scoring and AI Coaching(20:44) - Issue Diagnosis with AI(33:08) - Leveraging AI for Documentation and Training(35:36) - Choosing Between Building and Buying AI Solutions(40:28) - The Decision to Step Away from Founding(41:01) - Challenges in Building AI Companies(42:08) - The Future of SaaS Companies(43:29) - Leveraging AI for Business Success(46:02) - Learning and Adapting with AI(46:50) - Exploring AI Tools and Resources(58:04) - Evaluating AI Vendors(01:03:04) - Personal Productivity with AI(01:13:42) - Final Thoughts and Advice
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  • Mastering Sales Commission Plans with QuotaPath's Ryan Milligan
    Kyle is joined by Ryan Milligan, VP of Sales, Marketing, and RevOps at QuotaPath, to discuss sales commission planning. They dive into the essentials of creating effective comp plans that align with business goals, the importance of incremental incentives, and how to drive desirable sales behavior. Ryan shares insights from his diverse background and how QuotaPath navigates commission planning to ensure high performance and retention. The conversation also touches on key aspects such as measuring incrementally, balancing incentives, diagnosing ineffective plans, and trends in the current market.New episodes of The Revenue Leadership Podcast with Kyle Norton drop every Wednesday.Stay ahead with the latest industry developments, emerging go-to-market trends, and valuable benchmarking data. Subscribe to Topline Newsletter for expert insights from Asad Zaman every Thursday.Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Catch full-length episodes every Sunday and bite-sized mini-episodes every Thursday, where our hosts sit down with top B2B tech leaders to unpack their biggest challenges—and how they overcame them.Your’re invited! Join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast!Key Moments:(01:09) - Meet Ryan Milligan: From Data Science to Sales Leadership(02:58) - The Path from Rev Ops to CRO(05:40) - Sales Commission Strategy: Ownership and Design(12:56) - Aligning Comp Plans with Business Metrics(24:01) - Designing Effective Comp Plans: A Step-by-Step Guide(33:47) - Testing and Measuring Incrementality in Comp Plans(41:32) - Building Effective Quotas(52:34) - Setting Realistic and Motivating Targets(01:02:30) - Common Pitfalls in Commission Plans(01:12:18) - Key Traits of Great Revenue Leaders(01:18:38) - Final Thoughts and Takeaways
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  • Interns to Enterprise: How Cresta’s CRO Built a Category Leader
    What does it take to go from zero to your first enterprise customer? For Cresta, it meant their CEO and CTO becoming interns at Intuit—and their engineering team living in an Airbnb next to the call center they were trying to disrupt.In this episode, Kyle talks with Alex Cramer, CRO of Cresta, about the unglamorous grind of cold-starting in enterprise, why today’s deals demand more consensus (and skill) than ever, and how to scale a team when every deal feels like a bespoke knife fight.Plus, Alex’s hardest-won lessons—from equity pitfalls to why endurance separates good CROs from great ones.New episodes of The Revenue Leadership Podcast with Kyle Norton drop every Wednesday.Want more from Topline?Tune into the Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Catch full-length episodes every Sunday and bite-sized mini-episodes every Thursday, where our hosts sit down with top B2B tech leaders to unpack their biggest challenges—and how they overcame them. And don't forget to join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast!Subscribe to the Topline Newsletter to get the latest industry developments and emerging go-to-market trends delivered to your inbox every Thursday.
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About The Revenue Leadership Podcast with Kyle Norton

The Revenue Leadership Podcast with Kyle Norton is a new show from Topline that dives deep into how to succeed as a revenue leader. Kyle Norton, CRO of Owner.com, will host real revenue operators and share framework and tactics you can apply today. No fluff, no sales pitches, and no platitudes. This podcast is built for Founders, CRO’s, Directors and VP’s of Sales (and people who aspire for those roles) who want to level up their craft and grow revenue faster.
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