Recognition Revolution: The Hidden Data Gold Mine in Your Company with Jesse Harriott
What happens when artificial intelligence meets human connection in the workplace? Jesse Harriott, Executive Director of Workhuman iQ, reveals a groundbreaking approach to workplace analytics that's transforming how organizations understand their people and culture.Dive into the Human Intelligence 2025 release from Workhuman, which leverages recognition data to uncover hidden insights about skills, leadership, and collaboration. While traditional HR technologies focus on operational metrics like headcount and turnover, this approach analyzes the human moments that drive performance – when employees recognize each other's contributions and strengths."Human intelligence is about unlocking the data that's been there all along," Harriot explains. "It's turning feelings into facts." By applying natural language processing to unstructured recognition moments, organizations gain visibility into their "culture graph" – how work actually gets done beyond the formal org chart. This creates powerful applications for leadership development, succession planning, and retention strategies.The approach has particular value for identifying "hidden gems" – potential leaders whose contributions might be overlooked in traditional performance reviews. Rather than relying solely on self-reported skills or closed-door leadership discussions, Human Intelligence reveals patterns of exceptional performance based on peer recognition.Ready to transform how you understand your organization's culture and talent? Discover why companies are turning to human intelligence to complement their talent strategies and build more inclusive, high-performing workplaces. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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17:39
Navigating Your Next HCM Tech Purchase with Jacqueline Kuhn and Priscilla Redd Sparrow
The human element of HR technology is often overlooked in favor of features and functions but, as our latest HRchat episode reveals, successful HCM technology implementation hinges on strategic alignment with business goals and effective change management.Jacqueline Kuhn and Priscilla Redd Sparrow, two of the four authors of the newly updated second edition of HRchitect’s Guide to HCM Technology: What You Need to Know Before Your Next HCM Technology Purchase, share crucial insights that challenge conventional thinking about HR technology investments. The most striking revelation? Many HR leaders still position technology as a departmental efficiency tool rather than what it should be – a strategic business asset that puts critical information in decision-makers' hands.When evaluating potential vendors, beware of representatives who dance around direct questions or offer superficial change management support disguised as comprehensive solutions. As Priscilla explains, effective change management goes far beyond basic communication and training, requiring dedicated resources and a structured approach that engages employees throughout the implementation journey. Organizations must recognize that real change begins at go-live, not ends there, with different individuals adapting at varying paces.The AI revolution has made HCM systems more user-friendly for practitioners, but its effectiveness depends entirely on data quality. Organizations must ensure clean, comprehensive data structures and move away from manual spreadsheet processes that undermine AI-driven insights. Regardless of company size, powerful tools are now accessible at various price points – the key is understanding your specific needs and selecting appropriate solutions.Perhaps most importantly, HR professionals must embrace this guiding principle: "AI isn't going to replace you, but if you're not using AI, you will be replaced by someone who is." With insufficient resources and poor planning ranking as the top reasons technology projects fail, strategic investment in consulting support often makes the difference between success and failure. Remember that purchasing and implementing technology is just the beginning – the real value emerges through effective utilization and maintenance over time.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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29:48
UNLEASH America 2025 Preview with Jackye Clayton
In this special episode, Jackye Clayton joins Bill Banham to preview UNLEASH America 2025, an event she describes as offering key solutions to the most pressing workplace challenges.UNLEASH AMERICA Conference & Exhibition, one of the fastest-growing HR event in the world, is a place where global HR Leaders come to do business and discover inspirational stories that change ways organizations think about HR and innovation.Jackye's passion for improving work experiences shines through as she shares her excitement for this Las Vegas conference happening May 6-8 at Caesars Palace. "What keeps me up at night really is the state of the world of work," she explains. "We all need jobs, we're all trying to make a living, we all want to take care of our family, and so I really want it to not suck." This refreshingly honest perspective frames her anticipation for the event's three major focus areas.First, the conference tackles AI in HR - examining both its promise and pitfalls. Jackye highlights Dr. Joy Buolamwini, founder of the Algorithmic Justice League, who will address algorithmic bias and preventing inequality in AI strategies. Second, human-centered leadership takes center stage, ensuring "that the technology serves humanity, not that we are serving the technology." Finally, inclusive talent strategies return to prominence with panels like "DEI at a Crossroads" featuring representatives from Alcon and the Canadian Olympic Committee. Additional highlights include a panel on redefining talent acquisition with remote work, featuring Active, Atlassian, and Toshiba.The massive UNLEASH expo hall will showcase cutting-edge HR technologies and innovative startups that represent "the future of HR and talent acquisition." If you're attending Unleash America, Jackye invites you to connect with her there—she's eager to meet fellow HR professionals passionate about transforming the world of work. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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8:44
Building Trauma-Informed Workplaces That Actually Work with Kirsten I’Anson
Navigating workplace anxiety during turbulent times requires leaders who understand both the science behind effective communication and the practical steps needed to create psychological safety. Kirsten I’Anson, Vice President of People and Culture at Community Savings Credit Union, delivers masterful insights on leadership approaches that calm rather than inflame tensions during political and economic instability.Kirsten advocates for a leadership style that acknowledges societal anxieties while providing confidence through decisive action. Drawing from her experiences during the pandemic, she shares how promoting mental health benefits led to a remarkable 73% increase in usage, creating an environment where employees felt empowered to discuss previously taboo topics. By bringing in clinical counselors and normalizing therapeutic support, Community Savings built a culture that genuinely values mental wellbeing beyond superficial initiatives.The conversation takes a fascinating turn when exploring whether leaders should express political views at work. Kirsten makes a compelling case that organizations with clear social purposes can thoughtfully engage with political issues, provided they've been transparent about their values during recruitment. This approach has allowed Community Savings to attract team members whose personal values align with their mission to unite working people and build a just world.Perhaps most valuable is Kirsten's discussion of trauma-informed workplaces. With research showing 60-70% of adults have experienced traumatic events, she argues that addressing trauma isn't just compassionate—it's pragmatic business strategy that reduces absenteeism while increasing productivity and workplace pride. Simple changes like renaming "sick days" to "wellness days" have profoundly impacted their culture, creating an environment where employees freely discuss mental health without stigma.Ready to bring more boldness to your HR practices? Connect with Kirsten on LinkedIn to exchange ideas about innovative approaches to workplace wellbeing and psychological safety. Her practical wisdom proves that thoughtful, values-driven leadership delivers results for both people and organizations during uncertain times.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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27:25
HR's Secret Weapon: Decoding Human Potential with Jackie Dube
Ever wonder why traditional hiring processes fail so often? In this eye-opening conversation, The Predictive Index's Chief People Officer Jackie Dube reveals how data-driven talent optimization transformed their approach to finding and developing exceptional talent.Jackie shares the compelling evolution of PI's interview process with host Bob Goodwin. She explains how their behavioral assessments help identify which candidates will thrive in specific roles without using them as rigid filters. "It's about understanding humans and what drives them," Jackie explains, highlighting how this approach transcends the limitations of resume-based hiring.The most profound revelation comes when Jackie shares PI's commitment to skills-based hiring. "We care about curiosity and attitude," she states firmly, revealing how this philosophy enabled remarkable transformations within their organization. Their current director of engineering began as a product marketer, and when faced with unexpected leadership departures, they seamlessly transitioned their VP of product design to lead their sales department—with outstanding results. This internal mobility has created a culture where talent thrives and adapts to changing business needs.Perhaps most fascinating is PI's innovative "culture interview" conducted by someone outside the hiring team. This unique approach ensures candidates experience the broader company culture beyond their potential teammates and provides valuable perspective on cultural alignment with their "THREADS" values (teamwork, honesty, reliability, energy, action, drive, scope). As Jackie notes with a smile, "We do have a no-jackass policy."For HR professionals navigating today's challenging talent landscape, Jackie offers practical advice: look beyond resumes, avoid assumptions about employment gaps, provide clear communication throughout the process, and recognize that the right attitude and curiosity often matter more than direct experience. "Don't be a bystander," she urges, encouraging listeners to leverage all available tools—from assessments to emerging AI—to make better talent decisions.Ready to transform your approach to talent? Listen now and discover how understanding human drives could revolutionize your hiring success.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Bob Goodwin, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Canada - english