Info Matters

Kyle Pratt has served as president of Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) since June 2026 and was vice-president of AMCTO from 2025-2026. He is also Chief Administrative Officer (CAO) of the Town of Tillsonburg, a role he has held since 2020.

Since 1938, AMCTO has provided education, accreditation, leadership, and management expertise for Ontario municipal professionals. With 2,200+ members working in municipalities across the province, AMCTO is Ontario’s largest association of local government professionals and the premier organization for professional development in the sector.

John Elvidge is clerk for the City of Toronto. He carries out the duties of head under MFIPPA with responsibilities for access to information, privacy, records & information management, and the Toronto Archives. He is a 30+ year veteran of the City of Toronto and the former Metro Toronto.

John’s professional interests include strengthening and modernizing the machinery of local government. He continues to serve as a champion and advisor on openness in city government including open meetings, fair, open and accessible elections, privacy by design, and routine disclosure.

New requirements for municipalities under MFIPPA brought by Bill 97 [0:02]

Difficulties facing municipalities amid increased freedom of information (FOI) requests [2:52]

Biggest challenges facing municipalities from MFIPPA amendments [8:23]

Extended timelines to 45 business days for FOI requests [14:12]

New mandatory requirement to conduct privacy impact assessments (PIAs) [18:36]

Guidance for municipalities from the IPC [21:00]

IPC’s strengthened powers of investigation and enforcement [22:48]

Will there be a change in the relationship between the IPC and municipalities? [25:06]

What impact will MFIPPA amendments have on the state of access to information and privacy programs among Ontario municipalities [26:57]

Will MFIPPA amendments move organizational culture towards greater transparency and privacy protection? [32:19]

Resources

Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO)

City of Toronto

Town of Tillsonburg

Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

Plan to Protect Ontario Act (Bill 97)

Strengthening Cyber Security and Building Trust in the Public Sector Act(Bill 194)

Enhancing Digital Security and Trust Act(EDSTA)

Planning for Success PIA Worksheets (IPC Guidance)

Updates on obligations for provincial and municipal institutions (IPC Resources)

Privacy Breaches: Guidelines for Public Sector Organizations (IPC Guidance)

Annual Reporting of Privacy Breach Statistics to the Commissioner: Requirements for Provincial and Municipal Institutions (IPC Resources)

Annual statistical reporting - all sectors (IPC Resources)

Privacy and Transparency in a Modern Government (IPC Resources)

Principles for the Responsible Use of Artificial Intelligence (IPC and Ontario Human Rights Commission Guidance)

From Insights to Impacts: MFIPPA/FIPPA Workshop (YouTube)

Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them.

If you enjoyed the podcast, leave us a rating or a review.

Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca.

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Kyle Pratt est président de l’Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) depuis juin 2026, après en avoir été le vice-président en 2025 et 2026. Il est aussi directeur général de la ville de Tillsonburg, poste qu’il occupe depuis 2020.

Depuis 1938, l’AMCTO offre aux professionnels municipaux de l’Ontario de la formation, des agréments, du leadership et une expertise en gestion. Avec plus de 2 200 membres qui travaillent dans des municipalités partout dans la province, l’AMCTO est la plus grande association de professionnels des administrations municipales en Ontario et l’organisme de référence en matière de perfectionnement professionnel dans ce secteur.

John Elvidge est secrétaire de la ville de Toronto. Il exerce les fonctions de personne responsable au sens de la LAIMPVP et s’occupe à ce titre de l’accès à l’information, de la protection de la vie privée, de la gestion des documents et de l’information ainsi que des Archives de Toronto. Il compte plus de 30 ans de service à la ville de Toronto et à l’ancienne communauté urbaine de Toronto.

Les intérêts professionnels de John portent notamment sur le renforcement et la modernisation des rouages de l’administration municipale. Il continue d’agir comme champion et conseiller en matière d’ouverture au sein de l’administration, notamment sur les plans des réunions publiques, d’élections justes, ouvertes et accessibles, de la protection de la vie privée dès la conception et de la divulgation systématique.

Nouvelles exigences imposées aux municipalités par la LAIMPVP à la suite du projet de loi 97 [0:02]

Difficultés des municipalités devant la hausse des demandes d’accès à l’information [2:52]

Principaux défis que posent aux municipalités les modifications apportées à la LAIMPVP [8:23]

Délai de réponse aux demandes d’accès à l’information porté à 45 jours ouvrables [14:12]

Nouvelle obligation de réaliser des évaluations de l’impact sur la vie privée (EIVP) [18:36]

Lignes directrices du CIPVP à l’intention des municipalités [21:00]

Pouvoirs d’enquête et d’application renforcés du CIPVP [22:48]

La relation entre le CIPVP et les municipalités changera-t-elle? [25:06]

Quelle incidence les modifications apportées à la LAIMPVP auront-elles sur l’état des programmes d’accès à l’information et de protection de la vie privée dans les municipalités de l’Ontario? [26:57]

Les modifications apportées à la LAIMPVP feront-elles évoluer la culture organisationnelle vers une plus grande transparence et une meilleure protection de la vie privée? [32:19]

Ressources

Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO)

Ville de Toronto

Ville de Tillsonburg

Loi sur l’accès à l'information municipale et la protection de la vie privée (LAIMPVP)

Loi de 2026 sur le plan pour protéger l'Ontario (mesures budgétaires) (projet de loi 97)

Loi de 2024 visant à renforcer la cybersécurité et la confiance dans le secteur public(projet de loi 194)

Loi de 2024 visant à renforcer la sécurité et la confiance en matière de numérique(LSCN)

Planifier pour réussir : Fiches de travail EIVP (document d’orientation du CIPVP)

Nouveautés concernant les obligations des institutions provinciales et municipales (ressource du CIPVP)

Lignes directrices sur les atteintes à la vie privée pour les institutions du secteur public (document d’orientation du CIPVP)

Rapport statistique annuel au commissaire sur les atteintes à la vie privée – institutions provinciales et municipales (ressource du CIPVP)

Rapports statistiques annuels – tous les secteurs (ressource du CIPVP)

La protection de la vie privée et la transparence dans un gouvernement moderne (ressources du CIPVP)

Principes pour l’utilisation responsable de l’intelligence artificielle (document d’orientation du CIPVP et de la Commission ontarienne des droits de la personne)

De la compréhension à l’action : atelier sur la LAIMPVP et la LAIPVP (YouTube, en anglais)

L’info, ça compte est un balado sur les gens, la protection de la vie privée et l’accès à l’information animé par Patricia Kosseim, commissaire à l’information et à la protection de la vie privée de l’Ontario. Avec des invités de tous les milieux, nous parlons des questions qui les intéressent le plus sur la protection de la vie privée et l’accès à l’information.

Si vous avez aimé cet épisode, laissez-nous une note ou un commentaire.

The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Prof. Jake Okechukwu Effoduh Assistant Professor, Lincoln Alexander School of Law of Toronto Metropolitan University (TMU)

Jake Effoduh has gained significant expertise in international human rights advocacy at various ranks of domestic, regional, and international legal systems. He has also informed the regulatory frameworks and policy formulation on artificial intelligence (AI) both for supranational organizations and domestic institutions in several countries including the United States, Brazil, and Nigeria. Prior to joining TMU, Effoduh served as Chief Counsel of Africa – Canada AI and Data Innovation Consortium, mobilizing AI and big data techniques to build governance strategies. He is also the project coordinator of Canada’s Rights Role in Sub-Saharan Africa, a multi-year interdisciplinary SSHRC-funded partnership between Canada and several African countries. Effoduh has held multiple academic fellowships including at the Centre for Law, Technology, and Society at the University of Ottawa; the Harvard Library Innovation Lab of Harvard Law School; the Nelson Mandela School of Public Governance of the University of Cape Town; and the Center for Human Rights Science of Carnegie Mellon University.

AI, privacy, equality, and legal frameworks [0:02]

Jake’s research into AI and human rights [2:59]

Broader impact of AI systems on social access, justice, and equity [6:20]

Holding organizations accountable for AI decisions [7:31]

Ensuring the data used to train AI systems reflect the needs and rights of diverse groups [11:24]

Can AI ever truly be fair in today’s world? [14:46]

Kenyan perspectives of privacy; communal vs individual privacy [19:32]

Including diverse voices in policy conversations [21:43]

Strengthening Ontario's current AI governance framework [27:58]

Resources:

Principles for the Responsible Use of Artificial Intelligence, developed by the IPC and Ontario Human Rights Commission

Joint statement by the Information and Privacy Commissioner of Ontario and the Ontario Human Rights Commission on the use of AI technologies

Commissioner’s blog: AI in Health: Supporting Trustworthy Innovation

Info Matters podcast: Season 5, Episode 2: Using AI, data analytics and federated learning to improve patient care 

AI Scribes: Key Considerations for the Healthcare Sector (guidance)

AI Scribes: Checklist of Key Considerations for the Healthcare Sector

GPA Resolution on artificial intelligence and employment (IPC co-sponsored)

GPA Resolution on generative artificial intelligence systems (IPC co-sponsored)

GPA Resolution on the collection, use and disclosure of personal data to pre-train, train and fine-tune AI models (IPC co-sponsored)

GPA Resolution on meaningful human oversight of decisions involving AI systems (IPC co-sponsored)

GPA Resolution on principles and expectations for the appropriate use of personal information in facial recognition technology 

GPA Resolution on accountability in the development and use of artificial intelligence 

FPT Resolution Principles for Responsible, Trustworthy and Privacy-Protective Generative AI Technologies 

Prof. Jake Effoduh’s list of publications

Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them.

If you enjoyed the podcast, leave us a rating or a review.

Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca.

The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Dr. Jacquelyn Burkell is a Professor in the Faculty of Information & Media Studies at Western University and the IPC’s Scholar-in-Residence for 2026-2027. 

Her research focuses on the social impact of technology, examining how technological mediation changes social interaction and information behaviour. She is particularly interested in how predictable decision-making capacities and tendencies, particularly as studied in behavioural economics, can be used to design information and information systems that influence user attitudes, behaviours, and decisions. 

From visual perception to digital privacy: Dr. Burkell’s cognitive psychology focus and research [2:38]

Key findings from Dr. Burkell’s research [4:00]

Privacy issues facing youth today and long-term harms [6:05]

Comparative cultures and curated selves: navigating online identities [10:42]

Persuasive design and dark patterns [12:14]

Social impacts of technology: how technological mediation changes social behaviour [14:15]

Persuasive design and user experience [16:46]

Building media literacy and strengthening regulatory practices [20:34]

The IPC’s Scholar-in-Residence: bridging research and youth perspectives [22:35]

Resources:

Re-thinking consent in light of scientific and technological developments (SSHRC Insight Grant)

IPC resources for children and youth

Privacy Pursuit! Games and Activities for kids

Privacy Pursuit! Lesson plans

IPC Digital Privacy Charter for Ontario Schools

IPC Youth Ambassador Toolkit

A guide to privacy and access to information in schools (IPC guidance)

Protecting your students’ privacy online (IPC fact sheet)

Privacy in the school (IPC fact sheet)

Use of edtech in schools: Children should not have to swap their privacy for an education (Commissioner’s blog)

How youth voices are shaping conversations about digital rights (IPC guest blog)

Privacy tips for kids (IPC YouTube video)

Privacy Day 2022: Empowering a new generation of digital citizens (IPC YouTube video)

Technology in the classroom: Digital education, privacy, and student well-being (Info Matters podcast)

The IPC’s Youth Advisory Council

IPC Instagram

Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. 

If you enjoyed the podcast, leave us a rating or a review. 

Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca.

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La docteure Jacquelyn Burkell est professeure à la Faculté d’information et d’études sur les médias de l’Université Western et chercheuse résidente du CIPVP pour l’année 2026-2027.

Ses recherches portent sur les répercussions sociales de la technologie et étudient la façon dont la médiation technologique modifie les interactions sociales et le comportement lié à l’information. La chercheuse résidente s’intéresse particulièrement à la façon dont les capacités et les tendances prévisibles en matière de prise de décision, plus précisément celles étudiées en économie comportementale, peuvent être utilisées pour concevoir de l’information et des systèmes d’information qui influencent les attitudes, les comportements et les décisions des utilisateurs.

De la perception visuelle à la protection des renseignements personnels numériques : centre d’intérêt et recherche en psychologie cognitive de la docteure Burkell [2:38]

Principales conclusions des recherches de la docteure Burkell [4:00]

Enjeux liés à la protection de la vie privée auxquels font face les jeunes d’aujourd’hui et préjudices à long terme [6:05]

Cultures comparées et identités mises en scène : exploration des identités en ligne [10:42]

Conception persuasive et interfaces trompeuses [12:14]

Répercussions sociales de la technologie : comment la médiation technologique modifie le comportement social [14:15]

Conception persuasive et expérience utilisateur [16:46]

Développement de la littératie médiatique et renforcement des pratiques réglementaires [20:34]

Poste de chercheur résident du CIPVP : établir un lien entre la recherche et les perspectives des jeunes [22:35]

The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Dr. Amol Verma is a physician and scientist in General Internal Medicine at St. Michael’s Hospital and the Temerty Professor of AI Research and Education in Medicine at the University of Toronto. Dr. Verma co-founded and co-leads GEMINI, Canada’s largest hospital clinical data research network.

Objectives of GEMINI, using data to improve the quality of care [1:49]

Digitization of health care and unlocking siloed information to improve health care delivery [5:01]

Scaling GEMINI and interoperability across institutions and electronic medical records systems [7:50]

Pooling data: batch data dumps vs. real-time data feeds [11:16]

Data de-identification, Five Safes framework, and handling unstructured personal health information [13:35]

What is federated learning? [18:20]

Benefits of data sharing in health care from reducing length of hospital stay to recognizing/predicting delirium in patients [22:15]

Ensuring transparency and fostering trust [29:10]

Explaining the use of AI to patients [33:45]

Resources:

GEMINI

AI Scribes: Key Considerations for the Health Care Sector (IPC Guidance)

AI Scribes Checklist: Key Considerations for the Health Care Sector (IPC Guidance)

Principles for the Responsible Use of Artificial Intelligence (IPC and Ontario Human Rights Commission)

Digital Health Under PHIPA: Selected Overview (IPC Guidance)

Case of Note: Artificial intelligence gone wrong: Why custodians need strong AI frameworks and policies (IPC Guidance)

Privacy Day 2026: Trustworthy AI in Health: The Promise, Perils, and Protections (YouTube)

Privacy Day 2025: The Power of PETs: Privacy Enhancing Technologies (YouTube)

Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. 

If you enjoyed the podcast, leave us a rating or a review. 

Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca.

The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Elizabeth Denham is an internationally recognized leader in privacy and data protection. She served as the UK Information Commissioner from 2016 to 2021, seeing the office through a period of significant technological and regulatory change, including the implementation of modern data protection laws.

Earlier in her career, she served as Information and Privacy Commissioner of British Columbia. She is currently chair of the Jersey Data Protection Authority.

Progress in harmonizing privacy laws across Canada [2:56]

Shifts in the data landscape over the past two decades [6:38]

Affirming the right to privacy in Canada [10:47]

Events that have led to heightened public awareness of privacy [9:36]

Canada’s role in global data protection [10:32]

Artificial intelligence and modern regulation, the need for cooperation and collaboration among regulators [15:03]

Challenges and opportunities of a dual mandate overseeing both freedom of information and privacy [28:57]

The importance of retaining strong freedom of information rights to hold governments accountable and uphold democratic values [32:00]

Motivation and optimism for the future [23:14]

Resources:

Personal Information Protection and Electronic Documents Act (PIPEDA)

General Data Protection Regulation (GDPR)

R. v. Bykovets (Supreme Court of Canada)

Facebook Inc. v. Privacy Commissioner of Canada (Supreme Court of Canada)

Enhancing Digital Security and Trust Act

Principles for the Responsible Use of Artificial Intelligence (IPC-OHRC)

Digital Regulation Cooperation Forum

IPC Scholar-in-Residence

IPC Youth Advisory Council

Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them.

If you enjoyed the podcast, leave us a rating or a review.

Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca.

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Elizabeth Denham est une autorité reconnue à l’échelle internationale dans les domaines de la protection de la vie privée et des données. Elle a été commissaire à l’information du Royaume-Uni de 2016 à 2021, période pendant laquelle son bureau a connu des changements importants sur le plan technologique et réglementaire, notamment l’entrée en vigueur de lois modernes sur la protection des données.

Plus tôt dans sa carrière, elle a été commissaire à l’information et à la protection de la vie privée de la Colombie-Britannique. Elle est actuellement présidente de la Jersey Data Protection Authority. 

Les progrès réalisés en vue d’harmoniser les lois sur la protection de la vie privée au Canada [2:56]

L’évolution du contexte des données au cours des 20 dernières années [6:38]

L’affirmation du droit à la vie privée au Canada [10:47] 

Événements ayant sensibilisé le public à la protection de la vie privée [9:36]

Le rôle du Canada dans la protection des données à l’échelle mondiale [10:32]

L’intelligence artificielle et la réglementation moderne; la nécessité pour les autorités de réglementation de collaborer [15:03]

Les défis et les possibilités que présente le double mandat de surveiller l’accès à l’information et la protection de la vie privée [28:57]

L’importance d’un droit à l’information solide pour assurer la reddition de comptes des gouvernements et défendre les valeurs démocratiques [32:00]

Sources de motivation et motifs d’optimisme [23:14] 

Ressources

Loi sur la protection des renseignements personnels et les documents électroniques (LPRPDE)

Règlement général sur la protection des données (RGPD)

R. c. Bykovets (Cour suprême du Canada)

Facebook Inc. c. Commissaire à la protection de la vie privée du Canada (Cour suprême du Canada)

Loi de 2024 visant à renforcer la sécurité et la confiance en matière de numérique

Principes pour l’utilisation responsable de l’intelligence artificielle (CIPVP-CODP)

Digital Regulation Cooperation Forum

Programme des chercheurs résidents du CIPVP

Conseil consultatif de la jeunesse du CIPVP

L’info, ça compte est un balado sur les gens, la protection de la vie privée et l’accès à l’information animé par Patricia Kosseim, commissaire à l’information et à la protection de la vie privée de l’Ontario. Avec des invités de tous les milieux, nous parlons des questions qui les intéressent le plus sur la protection de la vie privée et l’accès à l’information. 

Si vous avez aimé cet épisode, laissez-nous une note ou un commentaire. 

Vous aimeriez en savoir plus sur un sujet lié à l’accès à l’information ou à la protection de la vie privée? Vous aimeriez être invité à notre balado? Commentez une de nos publications sur BlueSky et LinkedIn ou écrivez-nous à podcast@ipc.on.ca.

The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.